Full time
fiserv
Marietta, GA, USA
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Quality Analyst What does a successful Quality Analyst do? At Fiserv, a Quality Analyst plays a critical role in ensuring that our call center operations meet the highest standards of quality and performance. The Quality Analyst is tasked with developing, supporting, and executing call monitoring audits and providing regular reporting for first-party collections. By working closely with various departments, the Quality Analyst will help design call...