Full time
London Stock Exchange Group
McKinley Hill Dr, Taguig, Metro Manila, Philippines
LSEG in Manila is looking for proactive and dynamic trade support professionals to join our international team. The candidate’s primary role is to provide functional support to our clients for FXAll. The ideal candidate understands capital markets and related technology. They are excellent problem solvers who treat each case with utmost urgency. The ideal candidate can proficiently communicate with external and internal customers. They can work independently and take ownership of cases to resolution, as well as possess a team-based approach towards meeting departmental goals. They can quickly learn new technology, industry trends and updates. Role Responsibilities · Handle trade-related cases with urgency, focusing on delivering excellent customer experience. · Accurately diagnose issues and engage with internal teams for resolution, as needed. · Handle complex how-to and workflow cases. · Consistently put compliance guidelines to practice. · Expertly communicate with...