Full time
Broadridge
Multinational Bancorp Center, 6805 Ayala Ave, Makati, Metro Manila, Philippines
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. As a Loan Trade Support Analyst you will provide post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance for our Loan Trading Application. In this role you will respond to customer questions regarding operation and malfunctions and advise customers on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Responsibilities Provide technical trade and application support for portfolio management and loan management inquiries for clients in our cloud-based proprietary software. Research front-to-back office issues and questions pertaining to trade entries, order management, research manager, private debt, accounting, financial...