Full time
Broadridge
Mainzer Landstraße 211, 60326 Frankfurt am Main, Germany
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. This is a Germany based client-facing senior hands-on role. The role is responsible for managing ongoing service delivery quality for Broadridge’s high worth & strategic clients. The successful candidate will be required to manage the client relationship at a service level, hosting regular service reviews, incident escalations/management and service level agreement tracking. The role will work closely with the Global Account Management and Support Service Lead functions but will need to build and maintain strong relationships across all functions, including delivering to Business leads. The position is ideal for someone who is looking for a career path to senior operations management in a growth business or wants to extend their client-facing...