7 jobs found in Jersey City

Who Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support.  This is an excellent opportunity for a recent grad or someone with up to 3 years of experience.  We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or...

The Role: This is an exciting opportunity to join our dynamic project management team at ION. As a senior project manager, you will oversee the execution and completion of information technology solutions projects in the professional services arena. Provides budget analysis, labor planning, and coordination of activities between client and company personnel. Monitors project completion from initiation through delivery to meet revenue and cost projections. Oversees performance of the delivery, installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements. Typically utilizes management skills more than technical skills. Serves as mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.   Key Responsibilities:...

Who Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Senior Technical Support Analyst to focus on second-level technical application support.  We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.   Responsibilities Lead projects and team members when...

Who Are We? Fidessa (an ION Group Company) provides exceptional trading, investment, and information solutions for the world's financial community. Our unrivalled set of mission-critical products serve both buy-side and sell-side global institutions and investment banks to boutique brokers and niche hedge funds with multi-asset trading and investment infrastructure, their market data and analysis, and their decision making and workflow technology. We are freethinking and do not believe in rigid structure or tight controls that limit our ability to be innovative and adaptable. Our team at Fidessa is represented within several continents in multiple offices. We recognize that a business is only as good as its people. To provide and build on our high-quality platform and services, we seek to employ only the best! Role A position exists within the First-Line Support group of the Client Services organization at Fidessa for a highly motivated and driven individual....

The Role The Technical Account Manager will be part of the ION's Equities Technical Account Management Department. The TAM team is formed of an enthusiastic mix of people with strong technical, functional and customer service skills.   The Technical Account Manager will manage client relationships and will drive implementation of projects and other initiatives post contract.  This position involves project management, business management and relationship management with assigned client accounts.  This position requires prior knowledge and experience with software technology and the business flows of Derivatives (Futures and Options), Fixed Income and/or Equities (Equities and Equity Options)   Key Responsibilities: Cultivate client partnerships to ensure joint alignment of short and long-term goals. Tracking of strategic client issues and progressing them through internal groups. Serving as a liaison with internal departments including sales, accounts and...

The Role: This is a key role in how the service is delivered and perceived by ION Markets customers, with the Technical Account Manager acting as the customer's primary point of contact for the delivery of the service and taking responsibility for ION's service engagement with them. The successful candidate will work within the ION Markets Fixed Income division, joining the Fixed Income Technical Account Managers team, based in Jersey City, NJ.   Key Responsibilities: Through a positive constructive and consultative approach, the Technical Account Manager must work closely with teams across ION Markets to provide customers with a great experience of ION's service. The Technical Account Manager is backed up by Implementation, Development, Product and Support teams, and is responsible for: Ownership and presentation of the overall ION Markets service delivered to the customer and their perception of it, including the delivery of upgrades, maintenance, new services,...

The Role: We seek a self-motivated Senior Windows Engineer/Administrator to join the ION WINDOWS/Citrix Global team.   Key Responsibilities: The Senior Windows Engineer / Administrator will be added to an existing Global IT team where they will interact with all IT functional areas (e.g., Architecture, Design, Licensing, Helpdesk/Desktop Support, and Application Development) The Senior Windows Administrator will work in a dynamic, heterogeneous environment and must have an extensive technical background, including experience in troubleshooting, monitoring, maintenance, and networking   Required Skills, Qualifications and Experience Senior Windows Engineer / Administrator, Financial or Trading Experience is a plus. Bachelor's Degree from a 4-year university in computer science, information science, or related technical field. Excellent written and verbal communication skills. Thorough knowledge (5+ years) of Windows deployment, administration,...