Full time
Euronext
Milan, Metropolitan City of Milan, Italy
Service management activities Support the onboarding process of new Customers Customer relationships management from service perspective (service performances, SLA, etc) Supplier relationships management from service perspective (service performances, SLA, etc) Quality and Compliance Activities Support the governance of the Management System process (including Risk Management, Information Security Management System and ISO processes) Support the renewal process of current ISO certifications (ISO/IEC 27001, ISO/IEC 20000-1, ISO 22301) Continuous review and control of policies and processes Support compliance with National and International regulations (DORA and NIS2) Support the Client Assessments and Audits Planning and control activities Support the customer billing process according to the schedule Support proper traceability of all current yearly revenues and costs and monthly reporting Procurement activities Support the negotiation of contracts with...