Full time
S&P Global
Rio de Janeiro, BR
About the Role: Grade Level (for internal use): 10 S&P Global Commodity Insights The Role: Geoscience Software Customer Success Manager The Team: You will be part of the Global Software Customer Success team of S&P Global Commodities Insights. The team helps clients to navigate between sales, product management, customer IT infrastructure and their S&P Global services. We use our expertise to demonstrate the value of our products and market intelligence using integrated workflows. The Impact: The Geoscience Software Customer Success Manager will provide support for S&P Global geoscience products, specifically Kingdom (seismic and geological interpretation software) via phone, email inquiries and client-facing training sessions. This person will provide help in troubleshooting technical issues and demonstrate the value of the software in collaboration with our data and information. They will work with product management and sustaining...