Full time
Dow Jones
Seoul, South Korea
Job Description: The Senior Client Engagement Specialist (CES) based in Korea is responsible for managing all renewal aspects of the relationship with a defined set of customers. The Senior Client Engagement Specialist is responsible for retaining the existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive. To this end the Senior Client Engagement Specialist will need to liaise with DJ internal teams to ensure the clients business needs are being met consistently to support the renewal. Ultimately the Senior Client Engagement Specialist must develop and drive successful renewals ensuring a strong revenue base for Dow Jones. Success will be measured based on the retention rates of the Senior Client Engagement Specialists assigned accounts. The Senior Client Engagement Specialist will be the subject matter expert for training across Dow Jones services and undertake additional responsibilities to...