Full time
Kucoin
Hong Kong
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business User Operations Manager (Institutional & KA Clients) I. Job Description 1. Responsible for the growth of global Key Accounts and building the client operating system at the KA department. Responsible for the Operations Strategy on KA; observe consumer demands and explore scenarios for reaching clients and lead conversion 2. Create Client Persona through user surveys, industry standard practice, data analysis. Spot localized consumer demands globally, build and monitor channel/product Sales Funnel Metrics so as to analyze user behavior and solve customer conversion pain points. 3. Achieve increased the market share by formulating the growth strategy...