Full time
London Stock Exchange Group
Bd Roi Albert II 4, 1000 Bruxelles, Belgium
Role Overview: LSEG Customer Success Managers (CSM) connect clients to our solution offering by providing value driven strategies throughout the customer’s lifecycle and crafting conditions for optimal contract renewal and growth. This role is comprised of relationship management, stakeholders’ management, customer value plan, execution and reviews, client advisory, and financial markets workflow expertise. As a CSM you will serve as a trusted advisor to your customers, handling a portfolio of Wealth Management users that subscribe to LSEG solutions, passionate about turning market data insights into actionable decision making. What you'll do: Develop as a subject matter authority across a selection of LSEG’s products, specifically LSEG Workspace, guiding clients to improve their realised value to their subscriptions. Relationship Management: Maintain the relationship with your portfolio of LSEG customers, from sale to onboarding and expansion. You will...