May 13, 2024

Salesforce Senior Admin

Full time Admin-Clerical

Job Description

Stand out and lead the way. ​​Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance. 

Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utility of digital assets by offering a comprehensive suite of products that include advanced trading solutions for retail and institutional clients, aggregation of liquidity from leading venues, and tax-efficient asset-backed credit lines. In 2022, the enterprise launched its investment arm Nexo Ventures, which now boasts over 60 portfolio companies. Nexo has processed $130+ billion for 7,000,000+ satisfied users across more than 200 jurisdictions.


You Are The Uniter:

  • Daily administration and support of Salesforce database
  • Responsible for providing day-to-day end-user support (maintaining and improving workflows, email alerts, custom objects, complex formula fields, page layouts, process builders, flows, assignment rules, configuring communities, and troubleshooting bugs
  • Creating and managing components
  • LEX App builder
  • Knowledgeable for all things related to Communities
  • Very good understanding for Omni-channel
  • Create and maintain documentation on business processes, policies, system configuration, and training materials
  • Good understanding of Digital Engagement
  • Fully capable of managing Salesforce Knowledge
  • Responsible for platform data security. Manage access and permissions through User Setup, Role Hierarchy, Profiles, Permission Sets, Public Groups, and Queues, Sharing Rules, Security Policies, and Encryption
  • Design, build, document, test and deploy enhancements using industry best practices
  • Full capability of provisioning new chat channels and supporting them
  • Assist with testing Apex development in testing environment
  • Proficiency with Process Builder
  • Creating and managing Salesforce flows
  • Good understanding of Marketing Cloud and Journeys
  • Train new and existing users on how to run reports and dashboards
  • Analyze business requirements, procedures and provide solutions
  • Troubleshoot and work with users to ensure SF meets their needs
  • Keep up to date with Salesforce features and functionality and provide recommendations for process improvements
  • Experience with DataLoader, Workbench, DemandTools


What Makes You Stand Out:

  • 3 years of experience with Salesforce or other CRMs
  • Salesforce Certified Admin 201 is a definite advantage
  • Salesforce Certified Developer 401 is an advantage
  • Ability to work independently, as well as part of a team, on multiple projects
  • Excellent writing skills for documentation creation/maintenance
  • Detailed-oriented with communication and analytical skills
  • Experience in managing a small team is a plus
  • Fluency in English - written and verbal
  • Expertise and Interest in Blockchain/FinTech are a plus, but not mandatory


Perks We Offer:

  • Attractive remuneration package
  • Annual bonuses 
  • Learning Hub
  • Hybrid way of work and work from home 
  • Inspiring atmosphere and innovative projects
  • Future career development in a global company leading the innovative blockchain space
  • Tailor-made personal benefits package — you want it, you get it
  • Wellness program including additional health insurance, Multisport card, sports activities, standing desks & protective glasses and many more
  • Free assorted healthy snacks and fresh fruits in the office
  • Free parking with a designated space, free electric bikes & public transport
  • Epic regular team buildings and parties

And so many more…