Full time
Euronext
Porto, Portugal
Join us as an Application Support Engineer Are you passionate about technology and problem-solving? We are looking for an Application Support Engineer to join our team, ensuring the seamless operation of critical post-trade applications. This position will be based in Porto and you will report to the Corporate Action Team Manager. Your key responsibilities: Application Support & Incident Management Provide technical support for vendor platform applications (e.g., Megara Corporate Actions Platform for Euronext CSDs). Integrate the Production schedule for application support (24/5 support – business hours onsite, on-call outside business hours). Follow and enforce ITIL and ISO 20000 best practices. Triage incidents related to post-trade applications and other ITCCA team responsibilities: Analyse, manage, and resolve complex incidents requiring deep system and application knowledge. Monitor hardware and software components that support...