Full time
Broadridge
Toronto, ON
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. A market leader in providing financial solutions to global markets is seeking a highly experienced and self-motivated Client Services Product Support Manager to oversee the delivery of Production Support services for Broadridge’s Corporate Actions product (Astrid) . This role has direct responsibility for managing the Level 2 (L2) Production Support team across North America , while engaging with multiple internal and global teams. The position is heavily client-focused , ensuring service excellence through the delivery and continual improvement of agreed Service Level Agreements (SLAs) across multiple clients. The successful candidate will act as a liaison between clients and Broadridge’s technology and operations teams , ensuring smooth...