Full time
ION Group
Milan, Metropolitan City of Milan, Italy
We are looking for a Application Support Analyst that will be involved in the current and future delivery support and maintenance of ION and LIST services. You will play a key role in assist customers both from technical and functional point of view. Your responsibilities Manage and optimize existing and new application functions; Ensure the optimal use of the application by the end-users; Monitor and control the quality of datasets on a daily basis; Be point of contact for the end-users and handle system issues; Perform incident management; Configure and test functionalities; Support the team in defining and analyzing user requirements; Develop and maintain functional documentation; Perform user training. Your skills, experience, and qualifications Bs or Ms in a financial or technical related field is preferred; 1.5 year's experience in a similar role in fintech field; Basic knowledge of SQL language; Client-focus...