Full time
London Stock Exchange Group
1, Kariyammana Agrahara Rd, Yemalur, Marathahalli, Bengaluru, Karnataka 560037, India
Role Summary : We are seeking an AI App lication Support Engineer to join our dynamic team in Bangalore , India to provide support for our applications and platform, ensuring smooth operations and high-quality user experiences. The ideal candidate will have strong problem solving skills, a strong understanding of AI technologies, and a passion for providing excellent customer service. The engineer will work closely with development teams, clients, and end-users to resolve issues, handle incidents, and ensure the continuous performance of our application and platform. Also , t his role involves providing production support for a large-scale global financial software product, including some shift hours and weekend coverage . Key Responsibilities /What you will be doing : Provide technical support for AI-based applications, identifying and resolving issues reported by users. A nalyse , troubleshoot, and resolve...