9 technical writer jobs found

oneZero Financial Systems is a global software development company with offices in the USA, UK, Singapore, and Australia. Our platform, deployed with over 200 financial entities worldwide, empowers banks, brokerages and hedge funds with cutting-edge trading technology. OneZero's core product features a high-performance trading environment with real-time integrations with some of the world's leading banks and financial institutions. Over the last few years, oneZero has seen a surge of interest from our client base in trading digital assets like bitcoin and other cryptocurrencies. Our platform is primed and ready to support this emerging asset class, allowing our clients to actively participate in the digital asset space 24 hours a day, 7 days a week.  We’re excited to expand and evolve our support model to accommodate the continuous trading hours of these digital assets. This change will also put us in the perfect position to handle the transition of traditional OTC FX...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title RiskShield Application Support Engineer What does a successful RiskShield Application Support do at Fiserv?   Being part of the RiskShield Application Support team includes responsibilities in three main areas: supporting existing business system applications in daily operations, identifying and documenting complex technical requirements for the applications, and liaising with customers and other departments to identify business requirements...

About Us: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Analytics group is part of London Stock Exchange Group’s Data & Analytics Technology division Analytics has established a very strong reputation for providing prudent and reliable analytic solutions to financial industries. With a strong presence in the North America financial markets and a rapidly growing in other markets, the group is now looking to increase its market share globally...

Come join oneZero Financial Systems! An exciting, fast-growing company with Headquarters in Somerville MA, oneZero empowers banks, brokerages and hedge funds with cutting-edge trade routing and execution technology. Our platform, deployed with 200+ entities globally, features a low-latency trading environment, integrations to the world’s leading execution venues, and reliable IT infrastructure and technical support—all designed to be customized and scaled to serve any business model and any size of market participant. We take pride in our great work atmosphere and highly motivated team of engineers. We are currently looking for a motivated and talented Application Support Engineer to join our Sydney office. oneZero earns 2025 Great Place To Work Australia Certification™ https://www.onezero.com/awards/onezero-earns-2025-great-place-to-work-australia-certification oneZero is proud to have been named one of Business Intelligence Group's Best Places to Work 2024:...

Come join oneZero Financial Systems! An exciting, fast-growing company with Headquarters in Somerville MA, oneZero empowers banks, brokerages, and hedge funds with cutting-edge trade routing and execution technology. Our platform, deployed with 200+ entities globally, features a low-latency trading environment, integrations to the world’s leading execution venues, and reliable IT infrastructure and technical support—all designed to be customized and scaled to serve any business model and any size of market participant. We take pride in our great work atmosphere and highly motivated team of engineers.  We are currently looking for a motivated and talented Application Support Engineer (Weekend Shift) to join our  Cyprus  office.   Over the last few years, oneZero has seen a surge of interest from our client base in the trading of digital assets like bitcoin and other cryptocurrencies. Our platform is primed and ready to support this emerging asset class, allowing our...

Join us as an Application Support Engineer Are you passionate about technology and problem-solving? We are looking for an Application Support Engineer to join our team, ensuring the seamless operation of critical post-trade applications. This position will be based in Porto and you will report to the Corporate Action Team Manager. Your key responsibilities: Application Support & Incident Management Provide technical support for vendor platform applications (e.g., Megara Corporate Actions Platform for Euronext CSDs). Integrate the Production schedule for application support (24/5 support – business hours onsite, on-call outside business hours). Follow and enforce ITIL and ISO 20000 best practices. Triage incidents related to post-trade applications and other ITCCA team responsibilities: Analyse, manage, and resolve complex incidents requiring deep system and application knowledge. Monitor hardware and software components that support...

The Application Support Analyst is responsible for providing client services and support for the Nasdaq SMARTS Trade Surveillance product and related service offerings. Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but...

We are looking for a Application Support Analyst that will be involved in the current and future delivery support and maintenance of ION and LIST services. You will play a key role in assist customers both from technical and functional point of view.   Your responsibilities Manage and optimize existing and new application functions;  Ensure the optimal use of the application by the end-users;  Monitor and control the quality of datasets on a daily basis;  Be point of contact for the end-users and handle system issues;  Perform incident management;  Configure and test functionalities;  Support the team in defining and analyzing user requirements;  Develop and maintain functional documentation;  Perform user training.    Your skills, experience, and qualifications Bs or Ms in a financial or technical related field is preferred; 1.5 year's experience in a similar role in fintech field; Basic knowledge of SQL language;  Client-focus...

About the Role: Grade Level (for internal use): 08 EDM 2nd Line Technical Product Support Officer   The Team: The EDM Technical Product Support Officer is part of a global team based in Manchester, Dallas, Sydney and India The team is responsible for supporting our on-premise and hosted clients, this consists of in-depth investigation/analysis, reproduction and resolution of customer issues which includes advising on workarounds and identifying issues for bug fixing by the development team.  Interacting with clients and colleagues via our service portal, email, telephone for support queries and to ensure accurate and timely information flows On-call support is required on a rota basis for which additional payment is provided The team in Manchester currently has 6 members varying in different strengths, roles and responsibilities, it also has a vast range of experience. The team prides itself on teamwork and professionalism and work on a flex...