2 information technology jobs found

About the Role: Grade Level (for internal use): 07 The Team: As a member of the Capital Markets Client Services team, you will serve as an expert for the S&P Capital IQ and Capital IQ Pro platforms. You will be responsible for providing client support on our business intelligence tool by holding diagnostic conversations and driving product usage and revenue. Working on a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, News, and Technical Support. The Impact: This role assists market leaders and decision-makers across the financial services industry. You will help our clients resolve issues, interpret our data, and navigate the S&P Capital IQ and Capital IQ Pro platforms so that they can make decisions with conviction. What’s in it for you: • Grow and improve your financial knowledge, product expertise, problem-solving skills, and professional communication •...

About the Role: Grade Level (for internal use): 07 The Team: We are over 14,000 analysts, data scientists and specialists armed with real-time technology and data, working together to uncover deeper sources of information. The unique insights we provide help the industries and markets that drive our economies operate more efficiently, outpace competition and secure long-term success. Our global insights impact nearly every major sector - from aerospace to automotive. We empower our customers by isolating cause and effect, risk and opportunity in new ways so they can make well-informed decisions with greater confidence. This is a force we call The New Intelligence. The Impact: The Customer Care Team is responsible for participating in all aspects of receiving, evaluating, and resolving S&P Global Market Intelligence’s customer service issues in a timely fashion.Team members focus on providing a first-class service that contributes to measurable increase in...