Full time
Broadridge
12 Arthur St, London EC4R 9AB, UK
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The Client Services Director is responsible for leading and inspiring a high-performing Client Service team dedicated to delivering exceptional service to banks, brokers, intermediaries and issuer clients. The individual will ensure client expectations are consistently exceeded through proactive relationship management and strategic support in driving client satisfaction, process improvement, and business growth. Leadership and Team Management Provide clear direction, motivation, and day-to-day leadership to the Client Service team, ensuring workloads are balanced and service quality remains exemplary. Support the Senior Director in setting strategic priorities for the team and ensuring alignment with broader business goals. Mentor and coach team...