35 technical writer jobs found

About the Role: Grade Level (for internal use): 07 The Team : You will join a global, collaborative, and professional team where you will be able to gain broad knowledge within the financial world and beyond and work with expansive datasets including Market data, Fundamental data, ESG, Ratings, and more! The Impact: You will contribute to the team and company in a substantial way by answering client queries while showcasing your vast knowledge of our tools, data and the industries we cover. You will integrate into a group with high expectations and can expect to have a significant impact on our customers’ experience. As a Channel Solutions Product Consultant, you will be providing the best and most efficient ways for our clients to achieve quality results and thus you’ll be able to learn and combine expertise in our products with a deep understanding of who are our clients and how they use our tools. You can find more information on our main product, Xpressfeed,...

JDE Distribution Consultant - Full Time Job Description:   Identify and manage the client's functional needs in the development and execution of the project, complying with the standards and documentation required by the company's quality regulations. Identify the client's needs considering the characteristics of its operation. Specify the requirements and functionalities of the solution. Determine the feasibility of adapting the system according to the characteristics of the client's business. Update information on new technologies and products, promoting permanent learning. Employment Type: Full Time Experience : 5-7 years and above •Survey, analysis and documentation of comprehensive processes, technical requirements, business requirements, etc. •Validation of Design Models •Interviews with users and suppliers •Review of estimates •Specification of functional designs of use cases •Issuance of procedures •Generate and maintain documentation on operating circuits, systems...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

About the Role: Grade Level (for internal use): 09 The Role:    S&P Global Commodity Insights is seeking candidates for our IMPACT (Innovative Mentoring and Professional Acceleration in Commodities) Graduate Program within our Research & Analytics, Upstream, and Consulting business lines. Our 18-month rotational program will commence in June 2026, and Associates will rotate through three 6-month rotations* in different teams. Final placements* on a research team are made following successful completion of the training and rotations. Location : Mexico City, MX (relocation assistance not available) The Impact: Do you want to be known as a respected source of essential information and part of a renowned brand?  Join a global company with a strong history of growth and a globally diverse workforce with 45 offices spanning five continents. You will be working within a team of research specialists and across a business possessing expertise spanning all...

About the Role: Grade Level (for internal use): 09 The Role:    S&P Global Commodity Insights is seeking candidates for our IMPACT (Innovative Mentoring and Professional Acceleration in Commodities) Graduate Program within our Research & Analytics, Upstream, and Consulting business lines. Our 18-month rotational program will commence in June 2026, and Associates will rotate through three 6-month rotations* in different teams. Final placements* on a research team are made following successful completion of the training and rotations. Location : Calgary, CA (relocation assistance not available) The Impact: Do you want to be known as a respected source of essential information and part of a renowned brand?  Join a global company with a strong history of growth and a globally diverse workforce with 45 offices spanning five continents. You will be working within a team of research specialists and across a business possessing expertise spanning all...

About the Role: Grade Level (for internal use): 09 The Role:  Senior Operations Specialist, Operations The Team: Cappitech is the market leading solution provider for trade and transaction reporting globally offering clients best in class technology and consulting services. Our cloud-based, cross regulation SaaS platform allows banks, brokers, hedge funds, asset managers, insurance companies and corporates to comply with global regulatory requirements. The Impact: Our transaction reporting consulting team is expanding, and you will play an important role in continuing to support the growth of the business. You will be joining a team of problem solvers with a passion for providing the very best customer experience in a fast-paced environment. We are a diverse team supporting our global customers by managing their transaction reporting needs What’s in it for you: Join the market leading solution provider utilized cutting-edge cloud-based SaaS platform that...

About the Role: Grade Level (for internal use): 09 Job Summary:   Cappitech is the market leading solution provider for trade and transaction reporting globally offering clients best in class technology and consulting services. Our cloud-based, cross regulation SaaS platform allows banks, brokers, hedge funds, asset managers, insurance companies and corporates to comply with global regulatory requirements. Our transaction reporting consulting team is expanding, and you will play an important role in continuing to make it all happen. You will be joining a team of problem solvers with a passion for providing the very best customer experience in a fast-paced environment. We are a diverse team supporting our global customers by managing their transaction reporting needs.  Position summary We are looking for a someone who can provide exceptional customer experience to a broad range of clients and ensure the fast and effective management of client workflows to join the...

Job Title Client Services Consultant Job Description So, who are we? Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. What you'll do Deliver exceptional customer service as part of IG Group's customer support team, providing digital -first support to global customer and handling a range of que ries...

About the Role: Grade Level (for internal use): 10 Are you passionate about cars, technology, and the future of mobility? The Automotive Supply Chain and Technology team at S&P Global Mobility is in search of a Senior Consultant supporting strategic decisions related to automotive content planning. Your role Develop strategic relationships with domestic automakers to act as a key liaison with S&P Global technical experts and consulting specialists to bring innovative, value-add solutions to support business planning decisions Support customized client-tailored projects around key topics within the automotive industry, ranging from vehicle connectivity and autonomous technology to disruptions in the supply value chain Pull insights out of the data to present research to the industry either directly to clients or in internal/external presentations via webinars or at in-person events Actively support clients in understanding the market, our...

Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. We are currently seeking a Consultant to join our Client Delivery Front Office/Back Office/Technical team in LATAM based in Mexico City, São Paulo, Santiago or Bogotá . The team is composed of experienced financial professionals who provide professional delivery solutions for our clients around the world. Team members are responsible for understanding clients’ business requirements into the capabilities of the Calypso...

The Role: This is an exciting opportunity to join ION as a Technical Consultant. As a Technical Consultant, you will be responsible for supporting client requests as well as maintaining client’s extensions, interfaces, and processes following best practices.     Key Responsibilities: ●       Assume hands-on Center of Excellence (COE) duties for Openlink Endur and/or Findur throughout the engagement. Those include but not limited to, Business as Usual (BAU) support, static data maintenance, managing of client’s custom code and interfaces, running End of Day (EOD) activities, performing minor enhancements, fixes, and configuration of the system, liaising with ION’s Support Services team on core bugs or enhancements. ●       Attend Product trainings to gain knowledge of the system’s functionality, architecture, and technical components. ●       Gain proficiency in one or more business areas. ●       Follow documentation standards and resolution process flow for all...

The Role: This is an exciting opportunity to join ION as a Technical Consultant. As a Technical Consultant, you will be responsible for supporting client requests as well as maintaining client’s extensions, interfaces, and processes following best practices.   Key Responsibilities: Assume hands-on Center of Excellence (COE) duties for Wallstreet Suite throughout the engagement. Those include but not limited to, Business as Usual (BAU) support, static data maintenance, managing of client’s custom code and interfaces, running system activities, performing minor enhancements, fixes, and configuration of the system, liaising with ION’s Support Services team on core bugs or enhancements. Attend Product trainings to gain knowledge of the system’s functionality, architecture, and technical components. Gain proficiency in one or more business areas. Follow documentation standards and resolution process flow for all deliverables. Follow delivery...

The Role: This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Technical consultant, you will be responsible for designing, building, and testing the customer requirements while mentoring other team members. You will work with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces. You will also be responsible for reviewing infrastructure sizing, deploying, testing, tuning, and implementing the system and working in a team environment.   Key Responsibilities: Assume hands-on project implementation duties in all phases of the implementation (design, build, test, deploy) engagement. Provide technology advice, design, analysis, custom code development, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the ION solution for the client’s business needs Participate and support the architectural design decisions...

The Role: This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Consultant, you will be responsible for designing, coding, testing and implementing the customer requirements while mentoring other team members. You will  work with business analysts, clients and team members to design and implement product customizations and interfaces.   Key Responsibilities: Present the project’s technical solution to client representatives. Support client training services. Consult with client’s technology users to determine technical requirements to be addressed by the ION solution. Provide guidance to Technical Consultants. Follow ION documentation standards and resolution process flow for all deliverables. Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities. Maintain full chargeability on client account(s) as assigned. On-site consultants may be required to travel to the...

The Role: This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Consultant, you will be responsible for designing, coding, testing and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients and team members to design and implement product customizations and interfaces.   Key Responsibilities: Present the project’s technical solution to client representatives. Support client training services. Consult with client’s technology users to determine technical requirements to be addressed by the ION solution. Provide guidance to Technical Consultants. Follow ION documentation standards and resolution process flow for all deliverables. Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities. Maintain full chargeability on client account(s) as assigned. On-site consultants may be required to travel to the...

The Role: This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Consultant, you will be responsible for designing, coding, testing and implementing the customer requirements while mentoring other team members. You will  work with business analysts, clients and team members to design and implement product customizations and interfaces.   Key Responsibilities: Present the project’s technical solution to client representatives. Support client training services. Consult with client’s technology users to determine technical requirements to be addressed by the ION solution. Provide guidance to Technical Consultants. Follow ION documentation standards and resolution process flow for all deliverables. Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities. Maintain full chargeability on client account(s) as assigned. On-site consultants may be required to travel to the...

The Role: This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Technical consultant, you will be responsible for designing, building, testing, and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces. You will also be responsible for reviewing infrastructure sizing, deploying, testing, tuning, and implementing the system and working in a team environment.   Key Responsibilities: Assume hands-on project implementation in all phases of the implementation (design, build, test, deploy) engagement. Provide technology advice, design, analysis, custom code development, configuration, deployment, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the ION solution for the client’s business needs Participate and support the...

The Role: This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Technical consultant, you will be responsible for designing, building, testing, and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces. You will also be responsible for reviewing infrastructure sizing, deploying, testing, tuning, and implementing the system and working in a team environment.   Key Responsibilities: Assume hands-on project implementation in all phases of the implementation (design, build, test, deploy) engagement. Provide technology advice, design, analysis, custom code development, configuration, deployment, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the ION solution for the client’s business needs Participate and support the...

The Role: Join our Delivery Services team where opportunities are available to grow your consulting skills with award-winning software solutions. ION consultants engage with prominent energy and commodities clients all over the world. A Senior Consultant is responsible for designing, building, and testing the customer requirements while mentoring other team members on client project implementations.    Key Responsibilities: Assume hands-on project implementation duties in all phases of the implementation (design, build, test, deploy). Provide technology advice, design, analysis, custom code development, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the ION solution for the client’s business needs. Participate and support the architectural design decisions regarding interfaces between ION solution and other systems, as well as the technical approach for custom scripts and reports, and gain the client’s...

The Role: This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Technical consultant, you will be responsible for reviewing infrastructure sizing, deploying, testing, tuning, and implementing the system and working in a team environment. You will also have some responsibility for building and implementing the customer requirements while mentoring other team members. You will work with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces.   Key Responsibilities: Assume hands-on project implementation in all phases of the implementation (design, build, test, deploy) Provide technology & infrastructure design advice, design, analysis, and troubleshooting in the discovery workshop, design, configuration, testing, and production support of the ION solution for the client’s business needs Participate and support the architectural design decisions regarding...

The Role: This is an exciting opportunity to join ION as a Principal Technical Consultant. As a Principal Consultant, you will be responsible for project technical oversight and leadership, technical architecture and design, mentoring consultants, and leading and participating in internal initiatives to improve delivery.  You will work with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces.   Key Responsibilities: Assume a lead and/or oversight role on project implementations working closely with the project manager, client leads, and project team ensuring implementation quality and project success Assume a role of Solution and Integration Architect for system wide implementation, health checks, technical assessments, and other client engagements  Assume hands-on project implementation duties during an implementation Follow project delivery methodology standards Motivated for continuous...

The Role: This is an exciting opportunity to join ION as a Principal Technical Consultant. As a Principal Consultant, you will be responsible for project technical oversight and leadership, technical architecture and design, mentoring consultants, and leading and participating in internal initiatives to improve delivery.  You will work with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces.      Key Responsibilities: Assume a lead and/or oversight role on project implementations working closely with the project manager, client leads, and project team ensuring implementation quality and project success. Assume a role of Solution and Integration Architect for system wide implementation, health checks, technical assessments, and other client engagements.  Assume hands-on project implementation duties during an implementation. Follow project delivery methodology standards. Motivated for...

The Role: The goal of the Senior Business Consultant (Level 2) is to contribute to the success of the project by providing specific software and industry experience while mentoring other team members.   Key Responsibilities: Provide industry and functional advice and troubleshooting in the discovery workshop, design, implementation, testing, and production support of the Endur solution for the client’s business needs. Present the Endur solution to client users. Support the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces) as directed by Product Manager Consult with client users to determine business requirements and work processes to be addressed by one or more areas of the Endur solution. Demonstrate deep knowledge in one or more areas of Endur configuration and in one or more energy commodities. Provide guidance to Business...

The Role: The goal of the Senior Business Consultant (Level 2) is to contribute to the success of the project by providing specific software and industry experience while mentoring other team members.   Key Responsibilities: Provide industry and functional advice and troubleshooting in the discovery workshop, design, implementation, testing, and production support of the Endur solution for the client’s business needs. Present the Endur solution to client users. Support the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces) as directed by Product Manager Consult with client users to determine business requirements and work processes to be addressed by one or more areas of the Endur solution. Demonstrate deep knowledge in one or more areas of Endur configuration and in one or more energy commodities. Provide guidance to Business...