51 jobs found

Job Description The Senior Specialist role empowers our customers with trusted insights, resolve specialized issues at scale, improve the value and drive usage of our products, by demonstrating our in-depth market, product & technical expertise. As a Senior Specialist, you are encouraged to provide support on functionality, content search & explanation of our Desktop suite of products, mainly Workspace. Customer Support provides product, technical and application support for LSEG customers globally. With customer service recognized as a key differentiator between vendors across all industries, the team strives to deliver a high-performance, cost-effective service whilst providing customers with a memorable, positive experience. Investment and Wealth Management Workflows Support delivers all aspects of application support for Workspace and Eikon desktop and various solutions for Investment Management and Wealth, covering usability and customization, content search,...

Job Description The Senior Specialist role empowers our customers with trusted insights, resolve specialized issues at scale, improve the value and drive usage of our products, by demonstrating our in-depth market, product & technical expertise. As a Senior Specialist, you are encouraged to provide support on functionality, content search & explanation of our Desktop suite of products, mainly Workspace. Customer Support provides product, technical and application support for LSEG customers globally. With customer service recognized as a key differentiator between vendors across all industries, the team strives to deliver a high-performance, cost-effective service whilst providing customers with a memorable, positive experience. Investment and Wealth Management Workflows Support delivers all aspects of application support for Workspace and Eikon desktop and various solutions for Investment Management and Wealth, covering usability and customization, content search,...

Position Summary Customer Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience.    Investment and Wealth Management Workflows Support delivers all aspects of application support for Workspace and Eikon desktop and various solutions for Investment Management and Wealth, covering usability and customization, content search, explanation, and integrity.   The Senior Analyst is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a positive customer focused attitude at all times and ensuring that all the necessary action is taken to resolve a customer’s enquiry.    Responsibilities:   Respond to customers’ enquiries relating to information, product...

End Date Friday 26 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A part-time branch-based opportunity working 28 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S):  Cardiff - Roath Park. Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 28 hours a week, including Saturdays WORKING PATTERN: Part-time SALARY: £20,000 increasing to £20,600 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £24,600 for our highest skill level. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop...

End Date Tuesday 23 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A full-time branch-based opportunity working 35 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Chatham, Gravesend & Dartford . Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 35 hours a week, including Saturdays WORKING PATTERN: Full-time SALARY: £25,000 increasing to £25,750 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £30,750 for our highest skill level. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn,...

End Date Friday 26 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A full-time branch-based opportunity working 35 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S):  Doncaster. Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 35 hours a week, including Saturdays WORKING PATTERN: Full-time SALARY: £25,000 increasing to £25,750 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £30,750 for our highest skill level. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop within an...

End Date Friday 26 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A part time branch-based opportunity working 24.5 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Milton Keynes . Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 24.5 hours a week, including Saturdays WORKING PATTERN: Part Time SALARY: £17,500 increasing to £18,025 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £21,525 for our highest skill level. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop...

End Date Friday 26 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A full-time branch-based opportunity working 35 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Milton Keynes . Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 35 hours a week, including Saturdays WORKING PATTERN: Full-time SALARY: £25,000 increasing to £25,750 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £30,750 for our highest skill level. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop...

End Date Friday 26 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A full-time branch-based opportunity working 35 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Perth . Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 35 hours a week, including Saturdays WORKING PATTERN: Full-time SALARY: £25,000 increasing to £25,750 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £30,750 for our highest skill level. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop within an...

End Date Friday 26 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A full-time branch-based opportunity working 35 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Leicester . Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 35 hours a week, including Saturdays WORKING PATTERN: Full-time SALARY: £25,000 increasing to £25,750 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £30,750 for our highest skill level. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop within an...

End Date Friday 26 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A part-time branch-based opportunity working 21 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Luton . Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 21 hours a week, including Saturdays WORKING PATTERN: Part-time SALARY: £15,000 increasing to £15,450 after 6 months in role About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first making a difference to Customers, businesses and communities. Over time, there will be opportunities to transition into a...

End Date Friday 26 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A full-time branch-based opportunity working 35 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S):  Leeds. Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 35 hours a week, including Saturdays WORKING PATTERN: Full-time SALARY: £25,000 increasing to £25,750 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £30,750 for our highest skill level. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop within an...

End Date Salary Range We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A part-time branch-based opportunity working 24.5 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S):  Belfast. Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 24.5 hours a week, including Saturdays WORKING PATTERN: Part-time SALARY: £17,500 increasing to £18,025 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £21,525 for our highest skill level. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop within an inclusive organisation with genuine...

End Date Friday 09 January 2026 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A full-time branch-based opportunity working 35 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Dundee . Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 35 hours a week, including Saturdays WORKING PATTERN: Full-time SALARY: £25,000 increasing to £25,750 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £30,750 for our highest skill level. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop within an...

Position Summary As a Quant Feeds & Platform Specialist, you thoroughly understand our clients’ and prospective clients’ requirements from data to workflow needs and can articulate, construct, and demonstrate the desired product and content solution. Combining technical capability with deep content knowledge and usage, we provide domain expertise and support of end-to-end customer life cycle, from pre-sales support through implementation and into post sales and customer retention activities. The Specialist supplies consultative customer service to clients in understanding, extracting and accurately using LSEG and third-party data, including training, client meetings, documentation, sophisticated articulation of financial content and product capabilities, and coding assistance for the customer's workflow integration or financial research project. Role Responsibilities Provides direct & 2nd Level specialized customer service support including solving, research,...

End Date Friday 19 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A part-time branch-based opportunity working 17.5 hours per week. Job Description JOB TITLE: Customer Support LOCATION: Port Talbot . Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 17.5 hours a week, including Saturdays WORKING PATTERN: Full-time SALARY: £12,500 increasing to £12,875 after 6 months in role About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first making a difference to Customers, businesses and communities. Over time, there will be opportunities to transition...

End Date Friday 19 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A full-time branch-based opportunity working 35 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S):  Slough, High Wycombe & Maidenhead. Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 35 hours a week, including Saturdays WORKING PATTERN: Full-time SALARY: £25,000 increasing to £25,750 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £30,750 for our highest skill level. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll...

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no...

FX Operations Customer Support Manager LSEG in Singapore is looking for a proactive and dynamic trade and technical support manager to join our international team. The candidate’s primary role is to provide a successful team of trade and technical support executives for FXAll. The ideal candidate understands capital markets and its related technology. Takes ownership of their team’s performance, as well as possess a cross-functional team approach towards meeting customer and departmental goals. Knows what it takes to make each member of their team successful. They are proponents of continuous learning and change. They can quickly learn new technology, industry trends and updates. Role Responsibilities • Lead a cross-functional team of technical and trade operations executives. •Conduct coaching to deliver excellent customer experience and achieve departmental goals. • Monitor and evaluate case management based on internal quality guidelines. • Proactively investigate...

Position Summary As a Quant Feeds & Platform Specialist, you thoroughly understand our clients’ and prospective clients’ requirements from data to workflow needs and can articulate, construct, and demonstrate the desired product and content solution. Combining technical capability with deep content knowledge and usage, we provide domain expertise and support of end-to-end customer life cycle, from pre-sales support through implementation and into post sales and customer retention activities. The Specialist supplies consultative customer service to clients in understanding, extracting and accurately using LSEG and third-party data, including training, client meetings, documentation, sophisticated articulation of financial content and product capabilities, and coding assistance for the customer's workflow integration or financial research project. Role Responsibilities Provides direct & 2nd Level specialized customer service support including solving, research,...

Position Summary We’re looking for a   Customer Support (Workflow) to join our team supporting clients in Mainland China and Taiwan. In this role, you’ll provide expert support for LSEG’s suite of applications and products, ensuring a flawless and high-quality experience for our customers.   Role Responsibilities   You’ll be the go-to person for resolving customer issues, collaborating across teams, and continuously improving our service delivery. Your day-to-day will include: Providing responsive, high-quality support to customers in Mainland China and Taiwan. Logging and classifying all customer interactions accurately in our systems. Tracking issue resolution and proactively updating customers until closure. Bringing up sophisticated or widespread issues to the appropriate teams to ensure timely resolution. Identifying recurring problems or outdated processes and recommending improvements. Supporting communication during major service disruptions....

Role Purpose At LSEG, we are seeking a dedicated individual to join our Analytics Client Services (ACS) team. As an Associate Specialist in ACS, you will deliver exceptional service to clients using LSEG Analytics products, with a particular focus on the Yield Book. The ideal candidate will demonstrate strong problem-solving and analytical skills, particularly in financial market, with a focus on fixed income markets. As a trusted source of fixed income analytics for more than 30 years, Yield Book offers an expanded set of capabilities that include market-leading data and cashflow modelling for security and portfolio analysis ranging from vanilla bonds to highly structured mortgages and sophisticated derivatives for clients to accurately address their requirements. For more information, please visit www.yieldbook.com. Role Responsibilities This position provides an opportunity to gain a broad perspective on various fixed income products. Key responsibilities include:...

Position Summary Customer Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience. Workflows D&A Support delivers all aspects of application support for Legacy products and various solutions for Workflows D&A Support, covering usability and customization, content search, explanation, and integrity.   The Senior Analyst is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a positive customer focused attitude at all times and ensuring that all the necessary action is taken to resolve a customer’s enquiry. Responsibilities: Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on...

Frontline Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to Refinitiv’s breadth of expertise, to deliver a world class service experience. W orkflows D&A Support delivers all aspects of application support for the Workspace desktop, covering usability and customization, content search, explanation, and integrity.  Also provides dedicated support for Low Touch migration for Refinitiv Workspace to ensure a swift and smooth transition. The Customer Support Executive is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a positive customer focused attitude at all times and ensuring that all the necessary action is taken to resolve a customer’s enquiry.   Responsibilities:   Respond to customers’ enquiries relating...