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Position Summary We’re looking for a   Customer Support (Workflow) to join our team supporting clients in Mainland China and Taiwan. In this role, you’ll provide expert support for LSEG’s suite of applications and products, ensuring a flawless and high-quality experience for our customers.   Role Responsibilities   You’ll be the go-to person for resolving customer issues, collaborating across teams, and continuously improving our service delivery. Your day-to-day will include: Providing responsive, high-quality support to customers in Mainland China and Taiwan. Logging and classifying all customer interactions accurately in our systems. Tracking issue resolution and proactively updating customers until closure. Bringing up sophisticated or widespread issues to the appropriate teams to ensure timely resolution. Identifying recurring problems or outdated processes and recommending improvements. Supporting communication during major service disruptions....

Test for Prospect Post Sounds like you? Apply. Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand. At Exness, we're an equal opportunity employer where every individual is valued. No matter your race, color, religion, sex, national origin, sexual orientation, gender identity or disability, we welcome you. As an international fintech company, we...