17 data analyst jobs found

Position Summary Customer Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience.    Investment and Wealth Management Workflows Support delivers all aspects of application support for Workspace and Eikon desktop and various solutions for Investment Management and Wealth, covering usability and customization, content search, explanation, and integrity.   The Senior Analyst is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a positive customer focused attitude at all times and ensuring that all the necessary action is taken to resolve a customer’s enquiry.    Responsibilities:   Respond to customers’ enquiries relating to information, product...

Position Summary We’re looking for a   Customer Support (Workflow) to join our team supporting clients in Mainland China and Taiwan. In this role, you’ll provide expert support for LSEG’s suite of applications and products, ensuring a flawless and high-quality experience for our customers.   Role Responsibilities   You’ll be the go-to person for resolving customer issues, collaborating across teams, and continuously improving our service delivery. Your day-to-day will include: Providing responsive, high-quality support to customers in Mainland China and Taiwan. Logging and classifying all customer interactions accurately in our systems. Tracking issue resolution and proactively updating customers until closure. Bringing up sophisticated or widespread issues to the appropriate teams to ensure timely resolution. Identifying recurring problems or outdated processes and recommending improvements. Supporting communication during major service disruptions....

Position Summary Customer Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience. Workflows D&A Support delivers all aspects of application support for Legacy products and various solutions for Workflows D&A Support, covering usability and customization, content search, explanation, and integrity.   The Senior Analyst is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a positive customer focused attitude at all times and ensuring that all the necessary action is taken to resolve a customer’s enquiry. Responsibilities: Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on...

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG Senior Analyst – Customer Support Customer Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience. Investment and Wealth Management Workflows Support delivers all aspects of application support for Workspace and Eikon desktop and various solutions for Investment Management and Wealth, covering usability and customization, content search, explanation, and integrity.   The Senior Analyst is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a...

Position Summary The Senior Analyst-Customer Support is responsible for providing effective and timely support to customers in relation to LSEG Quantitative Analytics (LQA) product suite and service. This includes active focus on enquiry resolution, a positive customer focused attitude at all times and ensuring that all the necessary action is taken to resolve a customer’s enquiry. Each member should show curiosity partnered with great persistence and thrive for continuous quest for professional growth and excellence notwithstanding the complexities ahead. The Senior Analyst-Customer Support resolves issues applying sophisticated information systems, displays excellent skills and shows high level of urgency discretion to ensure customer satisfaction. Refinitiv provides all needed resource to new members to be able to pursue this new task towards completion and success. Role Responsibilities Respond to customers’ enquiries relating to information, product...

Position Summary Senior Client Support Analysts are a key and valuable link between our product & services offerings and our customers. Combining a good knowledge of capital markets and Content, with understanding of our products. CSAs will be responsible for providing Market Data support for LSEG Sales, Buy side trading, brokerage & exchange clients on multiple global and domestic workstations and various financial applications & content.  Client Support Analyst will respond to incoming Client questions regarding Refinitiv products and services. The incumbent of this role will maintain all aspects of the customer relationship, assisting clients in various data and account service via Phone / emails. Client Support Analysts will be managing all post-Sales queries received from our existing customers. Essential Day-to-Day Responsibilities Primary role is to work with Equity/Commodity managers, Portfolio Managers, Research Analysts from various firms and...

Job Description Summary: Frontline Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience. Desktop Trading Solutions delivers all aspects of application support for the Eikon desktop, covering usability and customization, content search, explanation, and integrity.  Also provides dedicated support for Low Touch migration for Refinitiv Workspace to ensure a swift and smooth transition.   The Senior Analyst is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a positive customer focused attitude at all times and ensuring that all the necessary action is taken to resolve a customer’s enquiry.   Responsibilities:   Respond to customers’ enquiries...

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG Frontline Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience. Desktop Trading Solutions delivers all aspects of application support for the Eikon desktop, covering usability and customization, content search, explanation, and integrity.  Also provides dedicated support for Low Touch migration for Refinitiv Workspace to ensure a swift and smooth transition.   The Senior Analyst is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a...

About the Role: Grade Level (for internal use): 07 The Team: We are over 14,000 analysts, data scientists and specialists armed with real-time technology and data, working together to uncover deeper sources of information. The unique insights we provide help the industries and markets that drive our economies operate more efficiently, outpace competition and secure long-term success. Our global insights impact nearly every major sector - from aerospace to automotive. We empower our customers by isolating cause and effect, risk and opportunity in new ways so they can make well-informed decisions with greater confidence. This is a force we call The New Intelligence. The Impact: The Customer Care Team is responsible for participating in all aspects of receiving, evaluating, and resolving S&P Global Market Intelligence’s customer service issues in a timely fashion.Team members focus on providing a first-class service that contributes to measurable increase in...

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG Job Description Position Summary Customer Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience. Workflows D&A Support delivers all aspects of application support for Legacy products and various solutions for Workflows D&A Support, covering usability and customization, content search, explanation, and integrity. The Senior Analyst is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a positive customer focused attitude at all times and ensuring...

Position Summary Senior Client Support Analysts are a key and valuable link between our product & services offerings and our customers. Combining a thorough knowledge of capital markets and Content, with expertise of our products. Sr. CSAs will be responsible for providing Market Data support for Refinitiv Sales, buy-side trading, brokerage & exchange clients on multiple global and domestic workstations and various financial applications & content. They play a key role in knowledge sharing and mentoring our existing CSAs. Senior Client Support Analyst will respond to incoming Client questions regarding Refinitiv products and services for some key/critical accounts. The incumbent of this role will maintain all aspects of the customer relationship, assisting key accounts in various data and account service via Phone / emails. Senior Client Support Analysts will be managing all post-Sales queries received from our existing customers. Essential Day-to Day...

Senior Analysts are a key and valuable link between our product & services offerings and our customers. Combining a good knowledge of capital markets and Content, with understanding of our products. CSAs will be responsible for providing Market Data support for LSEG Sales, Buy side trading, brokerage & exchange clients on multiple global and domestic workstations and various financial applications & content.  Client Support Analyst will respond to incoming Client questions regarding Refinitiv products and services. The incumbent of this role will maintain all aspects of the customer relationship, assisting clients in various data and account service via Phone / emails. Client Support Analysts will be managing all post-Sales queries received from our existing customers. Essential Day-to-Day Responsibilities Primary role is to work with Equity/Commodity managers, Portfolio Managers, Research Analysts from various firms and Global Banks to assist with...

Job Description The Senior Specialist role empowers our customers with trusted insights, resolve specialized issues at scale, improve the value and drive usage of our products, by demonstrating our in-depth market, product & technical expertise. As a Senior Specialist, you are encouraged to provide support on functionality, content search & explanation of our Desktop suite of products, mainly Workspace. Customer Support provides product, technical and application support for LSEG customers globally. With customer service recognized as a key differentiator between vendors across all industries, the team strives to deliver a high-performance, cost-effective service whilst providing customers with a memorable, positive experience. Investment and Wealth Management Workflows Support delivers all aspects of application support for Workspace and Eikon desktop and various solutions for Investment Management and Wealth, covering usability and customization, content search,...

Job Description The Senior Specialist role empowers our customers with trusted insights, resolve specialized issues at scale, improve the value and drive usage of our products, by demonstrating our in-depth market, product & technical expertise. As a Senior Specialist, you are encouraged to provide support on functionality, content search & explanation of our Desktop suite of products, mainly Workspace. Customer Support provides product, technical and application support for LSEG customers globally. With customer service recognized as a key differentiator between vendors across all industries, the team strives to deliver a high-performance, cost-effective service whilst providing customers with a memorable, positive experience. Investment and Wealth Management Workflows Support delivers all aspects of application support for Workspace and Eikon desktop and various solutions for Investment Management and Wealth, covering usability and customization, content search,...

Role Purpose At LSEG, we are seeking a dedicated individual to join our Analytics Client Services (ACS) team. As an Associate Specialist in ACS, you will deliver exceptional service to clients using LSEG Analytics products, with a particular focus on the Yield Book. The ideal candidate will demonstrate strong problem-solving and analytical skills, particularly in financial market, with a focus on fixed income markets. As a trusted source of fixed income analytics for more than 30 years, Yield Book offers an expanded set of capabilities that include market-leading data and cashflow modelling for security and portfolio analysis ranging from vanilla bonds to highly structured mortgages and sophisticated derivatives for clients to accurately address their requirements. For more information, please visit www.yieldbook.com. Role Responsibilities This position provides an opportunity to gain a broad perspective on various fixed income products. Key responsibilities include:...

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no...

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no...