1 jobs found in Princeton

Job Description: About the Team: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands, including, The Wall Street Journal, Barron's, MarketWatch, Dow Jones Factiva, and Dow Jones Risk & Compliance. About the Role Your principal role as Lead Analyst is to design and lead continuous improvement projects resulting in wider and more timely access to Customer-related data insights. You will display knowledge of reporting processes and support the Manager, Customer Service Insights in the delivery of their key responsibilities. You will be an expert in working with a diverse group of partners to support the success of the organization while influencing actions that result in better experiences for our customers and...