3 jobs found in Houston

About the Role: Grade Level (for internal use): 05 S&P Global Energy Commercial and CX Summer internship     Role: S&P Global Energy Summer Intern - (Commercial and CX team)  The Location: Houston, TX (relocation assistance not available) The Role: S&P Global Energy is seeking candidates that will be involved in working directly with our Commercial and CX teams. Interns will be given the opportunity to shadow and assist team members across functions  such as Customer Success, New Business, Regional & Strategic Sales, Commercial Specialists, Marketing and Channel Partners.   Interns will gain exposure and be provided with foundational training covering commodities such as Oil, Natural Gas, Power, Petrochemicals, Shipping, Agriculture, Upstream Solution and Climate Solution. This will be through various deliverables including a group project; they will be able to build a foundational knowledge of the commodity markets, develop essential...

Our Company ION is the world’s most progressive FinTech company providing pioneering software and consultancy services to customers around the globe. We serve large financial institutions, trading firms, central banks, and corporations. We are committed to automating processes that positively impact our customers’ work and provide insights to enable more informed decision making. We provide software and data to our customers to simplify complex processes and digitize their businesses. Our products and services help the world's leading organizations do more, in a better and simpler way than ever before.   ION software underpins the global fixed income, foreign exchange, and derivatives markets, powers the world’s central banks, and enables the automation of workflows across critical treasury and commodities operations for thousands of companies worldwide. ION data and analytics are the golden source for M&A, equity, and leverage finance bankers worldwide. With a...

The Role: A Service Delivery Manager COE has primary accountability for the successful delivery of services associated with ION’s Center of Excellence (CoE) program. CoE is a tiered set of premium support services created to help clients manage and improve the processes surrounding their ION system usage more efficiently. The Service Delivery Manager COE is responsible for business development for new and existing customers, defining the services to be provided under the CoE program, ensures quality delivery, and act as the primary contact for customers escalations. This is a client facing role, where the Service Delivery Manager COE would be interacting with designated client stakeholders to review overall service quality. This position may require some travel.   Key Responsibilities Define CoE scope and strategy for delivery to meet customers’ business requirements Responsible for driving customer satisfaction through focus on accountability and quality,...