Flow Traders
Amsterdam, Netherlands
Flow Traders is looking for an IT Service Desk Analyst to join our Systems Windows team in Amsterdam. This is a unique opportunity to join a leading proprietary trading firm with an entrepreneurial and innovative culture at the heart of its business. We value quick-witted, creative minds and challenge them to make full use of their capacities.
The global team is responsible for a collection of over 1500 Windows systems and various Microsoft and third party Enterprise Applications. The IT Service Desk Analyst's primary responsibility will be providing first line technical support for users of our organization, being the single point of contact for any Windows Systems-related issue and our application stack (on-premise and cloud Microsoft applications, Identity and Access Management etc.). You will respond to inquiries by resolving or escalating issues related to system hardware, operating systems, applications and network. You will work closely with other IT teams...