2 electronic repair technician jobs found in George Town

About the Role: Grade Level (for internal use): 09 The Team Editorial, Design and Publishing (EDP) partners with content producers across all divisions and functions to improve insights for clients, driving innovation alongside standardization to deliver content that is actionable, engaging and brand consistent. Within EDP, the Transformation and Enablement team provides transformative solutions and training to enable teams to reach their optimal levels of functionality, including development and maintenance of tools and technology for editing and designing content across S&P Global's platforms. The team is at the forefront of exploring and integrating Generative AI solutions to enhance content creation, automation, and efficiency in editorial and design workflows. Responsibilities and Impact Assist in the development and maintenance of EDP’s tools and technology systems that support content creation, editing, and publishing workflows across S&P Global's...

About the Role: Duties & Accountabilities As part of platform/system support, the individual is required to assist with everyday client queries pertaining to access management, system workflow, technical errors, customization requirements etc. The successful candidate will need to be able to apply strong technical skills and good business knowledge, together with investigative techniques and problem-solving skills to identify and resolve issues in a timely and high-quality manner. Direct interaction with OSTTRA Clients globally to resolve technical and non-technical related queries, working in close partnership with our global teams. Monitor client queries investigate and troubleshoot errors and work with internal groups to provide resolution. Respond to client requests by providing detailed analysis and feedback. Work closely with internal teams for system enhancements/escalations. Participate in internal/external training needs. Educate clients on upcoming...