12 business analyst jobs found

About the Role: Grade Level (for internal use): 09 The Team Editorial, Design and Publishing (EDP) partners with content producers across all divisions and functions to improve insights for clients, driving innovation alongside standardization to deliver content that is actionable, engaging and brand consistent. Within EDP, the Transformation and Enablement team provides transformative solutions and training to enable teams to reach their optimal levels of functionality, including development and maintenance of tools and technology for editing and designing content across S&P Global's platforms. The team is at the forefront of exploring and integrating Generative AI solutions to enhance content creation, automation, and efficiency in editorial and design workflows. Responsibilities and Impact Assist in the development and maintenance of EDP’s tools and technology systems that support content creation, editing, and publishing workflows across S&P Global's...

About the Role: Duties & Accountabilities As part of platform/system support, the individual is required to assist with everyday client queries pertaining to access management, system workflow, technical errors, customization requirements etc. The successful candidate will need to be able to apply strong technical skills and good business knowledge, together with investigative techniques and problem-solving skills to identify and resolve issues in a timely and high-quality manner. Direct interaction with OSTTRA Clients globally to resolve technical and non-technical related queries, working in close partnership with our global teams. Monitor client queries investigate and troubleshoot errors and work with internal groups to provide resolution. Respond to client requests by providing detailed analysis and feedback. Work closely with internal teams for system enhancements/escalations. Participate in internal/external training needs. Educate clients on upcoming...

About the Role: Grade Level (for internal use): 09 The Team: As Senior Analyst and as a member of the "Data Governance, Platform and Forecast Operations" team, you will work in an international and creative environment and support the market leading forecast product suite of S&P Global Mobility. Responsibilities and Impact: The S&P Global Mobility Data Governance, Platform and Forecast Operations team requires an individual to support running multiple products. Each product has relation each other, therefore process management is very important.  Also, since the data of our products is quite wide and deep, data validation before releasing is very important.  This means this team has big presence although not being in front of the customers.  You will have the opportunity to work with the global people in multiple teams.  A flexible working environment allows for remote working. Developing, Managing and Executing Entire Process of forecasting Managing...

About the Role: Grade Level (for internal use): 11 About The Role: The Team: S&P Global Market Intelligence (SPGMI) offers a comprehensive suite of credit solutions designed to help organizations across the globe assess and manage credit risk.  Credit Solutions (CS) is the commercial arm within SPGMI that sells Ratings’ credit ratings and related data and research, advanced analytics, and financial risk solutions which includes subscription-based offerings, RatingsXpress®, RatingsDirect® and Credit Analytics.  The CS business is a significant contributor to the overall growth of SPGMI, which generates nearly $5 billion in annual revenue. Responsibilities and Impact: The Licensing team’s work is instrumental to protecting and growing the CS business and in mitigating operational, financial, legal and regulatory risks.  The Licensing Operations Senior Analyst will play a critical support role in deals involving a broad array of clients across the globe...

About the Role: Grade Level (for internal use): 09 The Role:  Senior Operations Specialist, Operations The Team: Cappitech is the market leading solution provider for trade and transaction reporting globally offering clients best in class technology and consulting services. Our cloud-based, cross regulation SaaS platform allows banks, brokers, hedge funds, asset managers, insurance companies and corporates to comply with global regulatory requirements. The Impact: Our transaction reporting consulting team is expanding, and you will play an important role in continuing to support the growth of the business. You will be joining a team of problem solvers with a passion for providing the very best customer experience in a fast-paced environment. We are a diverse team supporting our global customers by managing their transaction reporting needs What’s in it for you: Join the market leading solution provider utilized cutting-edge cloud-based SaaS platform that...

About the Role: Grade Level (for internal use): 09 Job Summary:   Cappitech is the market leading solution provider for trade and transaction reporting globally offering clients best in class technology and consulting services. Our cloud-based, cross regulation SaaS platform allows banks, brokers, hedge funds, asset managers, insurance companies and corporates to comply with global regulatory requirements. Our transaction reporting consulting team is expanding, and you will play an important role in continuing to make it all happen. You will be joining a team of problem solvers with a passion for providing the very best customer experience in a fast-paced environment. We are a diverse team supporting our global customers by managing their transaction reporting needs.  Position summary We are looking for a someone who can provide exceptional customer experience to a broad range of clients and ensure the fast and effective management of client workflows to join the...

About the Role: Grade Level (for internal use): 08 Job Description - 319761 Ratings Operations Specialist   Role Purpose:  The Operations Specialist, Ratings Operations (ROS) is a critical role in enabling the effective and efficient operations of global Ratings processes. This role is pivotal in driving  end-to-end process simplification  that meets customer needs. As a strategic partner to multiple roles across the organization, including Commercial, Data, Analytical, Compliance, and Technology, the Operations Specialist uses their business knowledge and operational acumen to continuously improve processes and align with business value.   Responsibilities and Impact:   Complete key steps of the end-to-end ratings process for low and medium complexity jobs independently with pace and precision to meet customer needs.  Support team priorities, including job processing, continuous improvement, and change management, with...

About the Role: Grade Level (for internal use): 11 Job Description: Instructional Designer and Program Manager Role Title:   Instructional Designer and Program Manager (Solutions and Segment)   Department: Revenue   Learning & Development (L&D) Location:   [Islamabad/On-site/Hybrid] Reports to:   Solutions and Segment Lead Employment Type:   Full-time We are seeking a dynamic and innovative Solutions Instructional Designer, reporting to the Solutions and Segment Lead, to spearhead the development of a cohesive instructional design framework for our global Product Training initiatives. This role is essential in creating engaging and effective learning experiences that align with our organization’s strategic objectives. As a key member of the Learning & Development team, you will collaborate with sales, product teams, and senior leadership to identify training needs, design tailored instructional solutions, and ensure that our training...

About the Role: Grade Level (for internal use): 11 Position Title:              Senior Operations Associate About the role: S&P Global Energy (SPGE) is seeking a dynamic, collaborative, and knowledgeable candidate to fill the role of Senior Operations Associate , based in Brazil or Mexico.  Reporting to the Head of Legal, Strategy & Operations, this individual will provide valuable support to various aspects of the Team’s operational work, and will assist our user community by providing guidance on the tools used by the legal department such as Ironclad CLM, DocuSign eSignature, MS Office, SharePoint, and Teams. The selected candidate should strive for continuous service improvement and provide efficient and effective support to end users. They should display sound judgment when making decisions and demonstrate initiative when a situation calls for action.  The candidate will help to drive adoption of our operational systems and processes, while...

About the Role: Grade Level (for internal use): 08 About the Role:     The Team:   BigDough   Solutions provides an ecosystem of data and software solutions which   increase the value of the interactions between   i nstitutional   i nvestors ,   broker / dealers   and research providers. Whether it is   facilitating   corporate   access   roadshows ,   conferences ,   access to analysts   or the   distribution of research, our CRM and Events applications connect   all   the stakeholders.   Our comprehensive institutional investor contact and   holdings   data is relied upon daily by thousands of professionals across the capital markets industry for prospecting and for   providing   key insights to help better service their clients. We have a broad and diverse customer base, including some of the world’s largest   financial institutions .      Responsibilities and Impact:   We...

About the Role: Grade Level (for internal use): 10 About the Role Join our Service Management team as a IT Service Operations Associate for Lending Solutions, responsible for Incident management, AWS operations, cost management, stakeholder engagement, change management, and AI-powered service optimization. This is a high-impact role interfacing between product, engineering, and operations in the fast-evolving Lending Solutions landscape. Key Responsibilities Incident & Problem Management: Own the full lifecycle of issues including triage, RCA, coordination, and resolution. Leverage ITSM tools like ServiceNow, Azure DevOps, and Jira to manage workflows and ensure SLA adherence. AWS operations: Monitoring the AWS infrastructure and ensure reliable and resilient product infrastructure. Security Champion: Act as a security champion for the segment. Familiarity with security scanning tools and tracking remediation Cost Management: Implement and monitor AWS cost controls...

About the Role: Grade Level (for internal use): 14 This role is responsible for the strategic and operational management of worldwide physical infrastructure, including overseeing our office facility portfolio, managing construction and expansion projects, ensuring efficient daily operations, handling budgets, and building teams to support our business growth. This role reports to our Chief Accounting Officer and is based in our Centennial VA headquarters, with up to 20% international travel to key locations for expansion or consolidation projects.   The Team: Operating in 22 countries with offices in APAC, North America (primarily Centerville VA and London, Ontario Canada), and EMEA, your role initially is to consider the long-term design of the team in partnership with the CAO who you will report to.  Currently there are 6 support people in the UK and US as well as some people in Canada.  Gurgaon will be a large site with an office in Bengaluru as well, with some...