Full time
London Stock Exchange Group
Akasaka Biz Tower, 5-chōme-3 Akasaka, Minato City, Tokyo 107-0052, Japan
Position Summary As part of the global Order Management strategy, and aligned with the wider Refinitiv Customer Operations strategy, we are building an Order Management Specialist (OMS) team based in Tokyo, Japan. This Team will provide support for our Refinitiv customers in Japan as well as to Japan domiciled global financial organizations. This team will be composed of highly skilled individuals with order management / order-to-cash experience preferably related work background. Handle the order process for Refinitiv products; this includes entering orders into specialist permissioning or electronic fulfilment systems and working with internal and external customers to ensure the order is fulfilled according to agreed turnaround times and with accuracy Handle the resolution of internal and external customer queries and issues through investigation, analysis, proposal of recommended solutions, and agreement on appropriate course of...
