116 senior customer solutions engineer jobs found in Bengaluru

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG Frontline Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience. Desktop Trading Solutions delivers all aspects of application support for the Eikon desktop, covering usability and customization, content search, explanation, and integrity.  Also provides dedicated support for Low Touch migration for Refinitiv Workspace to ensure a swift and smooth transition.   The Senior Analyst is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a...

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG Department description : D&A Operations provides a range of customer and operational services across the London Stock Exchange Group.  The core services provided by the department are: Technical onboarding, Software Certification, Client Support etc. Team description : The Post Trade Onboarding team is responsible for certification (conformance testing) and onboarding clients on transactions platform across asset class. The Post Trade Onboarding team works closely with Sales and Account management teams, Professional Services, Product Dev, Support teams to understand bespoke business workflows and translate them into a software solution. The role on a day-to-day basis also involves a lot of external communication with tech teams of clients/brokers and...

Job Description We're looking for an exceedingly talented Senior Support Analyst to work as part of the Risk Intelligence Engineering Support team.  As a Senior Support Analyst in the team, you’ll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologies and helping drive initiatives to bring customer value and efficiency in operation. You’ll work closely with architects to ensure that technical choices are aligned with the overall architecture of our products.  This role includes participation in an on-call rotation to support critical production systems outside of regular business hours. Candidates should be prepared to respond to incidents, troubleshoot issues, and coordinate with relevant teams to ensure service continuity and minimal downtime. Mentoring members of the team also forms a crucial part of the role, working alongside the team management to ensure that the team has the capabilities it needs to deliver....

Role Purpose Leads quality control tests and analysis of outcomes to ensure technology solutions meet or exceed user acceptances standards and requirements. Role Responsibilities Design and code automated tests in Java (Junit, Rest-Assured) and UI testing tools (Selenium). Embrace Behaviour Driven Development practices, e.g., 3 Amigos collaboration and Gherkin/Cucumber. Leads a wide range of quality control tests and analyses to ensure that software meets or exceeds specified standards and end user requirements Drafts and revises test plans and scripts to ensure alignment with standards and technology strategy Studies requirement specifications and raise clarifications with Business and Technical Analysts Leads the ongoing maintenance of customer technologies, resolving issues and escalating where necessary Recommends and supports the implementation of improvements to quality control frameworks, processes and best practices. Required Skills/Experience :...

Job Description We're looking for an exceedingly talented Technical Lead to work as part of the Risk Intelligence Engineering Support team.  As a Technical Lead in the team, you’ll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologies and helping drive initiatives to bring customer value and efficiency in operation. You’ll work closely with architects to ensure that technical choices are aligned with the overall architecture of our products.  This role includes participation in an on-call rotation to support critical production systems outside of regular business hours. Candidates should be prepared to respond to incidents, troubleshoot issues, and coordinate with relevant teams to ensure service continuity and minimal downtime. Mentoring members of the team also forms a crucial part of the role, working alongside the team management to ensure that the team has the capabilities it needs to deliver.   Main...

The Emerging Tech Standard Delivery Team will orchestrate adoption of emerging technologies and build Enterprise Solutions for D&A Operations. The individual will work closely with Specialists, Operations & Technology delivery teams to devise Enterprise solutions that deliver business and customer value. The individual in the role will handle partners and co-ordinate with teams highly proficient in machine learning, database development and front-end application engineering. The individual needs to self-learn in areas including emerging technology, industry methods of working, financial content, and business processes used across D&A teams. Beyond this, they should have a good sense of numbers, data analysis, be articulate and able to connect to the technical and non-technical people. Role, Responsibilities & Key Accountabilities: Be responsible for the product vision for industry leading data management framework (data acquisition, cleaning,...

Senior Data Engineer- Customer Lifecycle Engineering, CMR ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA,...

Job title: DORT Product Manager Role Profile You will be leading the end-to-end lifecycle management of our data products. You will work closely with cross-functional teams to successfully deliver high-quality products that meet customer needs and business goals. The results for DORT have high impact and are critical to comply to the regulatory reporting and data asks from Group Risk, Operational Resilience and Data Governance Teams. The Technical Product Manager will liaise with Product Owners, Project Management and Delivery SMEs to ensure the technology we delivery aligns to the business strategy and customer expectations. During Operations, they will work with our Operations and Service Management team to formalise operational delivery plans and agree targets operational metrics The Product Manager lead projects across the data lifecycle to ensure delivery that is on time, in budget and within scope. Also, can deliver high-quality work, while collaborating and...

LSEG is undertaking an ambitious programme to digitise our enterprise Global Business Services on the ServiceNow platform.  We are transforming our existing ServiceNow product families (ITSM, HRSD, ITOM, SPM) and internally developed platform applications, and digitising other enterprise workflows onto the Enterprise Service Management Platform (ServiceNow). Reporting to the Manager, Senior ServiceNow Developer (ESM ServiceNow Platform), the ServiceNow Developer plays a critical role in designing and delivering technical solutions that meet the needs of our customers. The role is responsible for delivering outstanding value and experiences to our colleagues and customers through excellence in ServiceNow software development and is pivotal in supporting our vision for a fully digitised London Stock Exchange Group. The role has three primary scopes of responsibility: Collaborate with senior developers, architects, and process owners to understand requirements, clarify use...

The Emerging Tech Standard Delivery Team will orchestrate adoption of new technologies and building Enterprise Solutions for D&A Operations. The individual will work closely with Specialists, Operations & Technology delivery teams to devise Enterprise solutions that deliver business and customer value. The role will manage stakeholders and co-ordinate with teams highly proficient in data science, machine learning, database development and front-end application engineering. The individual needs to self-learn in areas including emerging technology, industry methods of working, financial content, and business processes used across D&A teams. Beyond this, they should have a good sense of numbers and data analysis and be articulate and able to connect with technical and non-technical people. Role, Responsibilities & Key Accountabilities: Own the product vision for industry leading financial analytics data management framework (data acquisition, cleaning,...

Oversees technical implementation of quality control and testing across the technology lifecycle, identifying and addressing issues in alignment with standards and technology strategy.   Role Responsibilities & Key Accountabilities: - Oversees technical implementation of quality control, testing and analysis, providing guidance where issues arise. - Assigns required tests to Associate Engineer, Engineer and Senior Engineer as required. - Develops technical testing programmes throughout the entire technologies’ lifecycles that address areas such as functionality, compatibility, reliability and usability. - Leads a wide range of quality control planning and execution activities in alignment with the organisation's standards and strategy to ensure that software meets or exceeds specified business and customer needs. - Gathers testing requirements by evaluating the product requirement specifications (functional / non-functional) and raise clarifications with...

In this role, you'll be joining our D&A Technical Service as Site Reliability Engineering (SRE) for Quants as a Engineer, you will play a crucial role in ensuring the smooth and efficient operation of ingestion processing systems and cloud application & services. You will be responsible for and delivery of subsets of licensed data to each of our client bases using in-house software. This role also involves taking database backup/restore, application installation & configuration, system maintenance and solve, DB failover, cluster failover and DR failover, automation etc. Interacting with the software, monitoring the application process and logs, handling issues or calling out issues to the respective team. The role requires a meticulous person who can follow through on instructions, adapt as needed while working in a heavy multi-tasking and fast-paced. Would be required to work on shifts according to the roster. Out of hours support, overnight and across weekends and...

We are seeking a strategic and technically adept Lead Data Scientist for the Demand and Capacity Management automation function. This role is pivotal in shaping our flag ship product capacity management software. ·        Lead continuous governance efforts, driving the adoption and integration of standard methodologies for efficient technology resource utilization. ·        Identify and address costly or unjustified infrastructure usage; collaborate with operations, engineering, and proposition teams to implement corrective actions. ·        Ensure infrastructure requirements are embedded in all growth and transformation initiatives. ·        Develop and enhance forecasting models and scenario planning tools to support the future-state hybrid operations of LSEG Technology. ·        Partner with Technology Infrastructure, Cloud, and Finance teams to assess CapEx and OpEx for capacity solutions, chipping in to accurate budgeting and financial planning. ·    Key...

Job Description Senior Dev Ops Engineer This role of Senior Dev Ops Engineer is within the Customer & 3rd Party Risk Product Solutions, D&A Technology Group. The group is responsible for the development of the technology platforms supporting key products including Connected Risk, World Check, and products in the Risk Managed Services space. As a Senior Dev Ops engineer you should have a strong background in modern automation tooling and processes as well as experience maintaining clustered applications. Additionally, you should be experienced in owning issues through to completion by working proactively with project teams. Primary Responsibilities: Build code to provision the full stack from infrastructure through to application Deploying, automating, maintaining, and managing DevOps infrastructure, to ensure the availability, performance, scalability, and security of the infrastructure Build CI/CD pipelines to orchestrate the promotion of code...

Role Summary Division, Business or Function Cyber Security, Security Engineering Career Stage & Global Grade Senior Associate, GG11 Role Title: Senior Security Engineer Status New role or combination of existing roles If combination, what were the original grade/career stage Any confidentiality or regulatory constraints New Role. No specific confidentiality or regulatory constraints above those of a standard LSEG employee. Not an approved person or similar. Role Purpose Developing and automating cyber defence capabilities to protect the group from cyber threats which seek to impact the confidentiality, integrity and availability of group assets. Domain area is Network Security. Reports to Senior Manager, Network Security Direct reports No direct FTE reports. May lead contingents and vendor/partner resources in their deliveries. Key relationships & committees Collaborators include the wider security team including security architecture,...

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG ENTERPRISE SUPPORT SPECIALIST- REAL TIME Job Description Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG Real-Time is part of Enterprise Data Solutions within the Data & Analytics Group of the London Stock Exchange group (LSEG). The Real-Time business is a significant generator of revenue and is comprised of two core components 'Distribution Technology’ and 'Data’. Our Product portfolio is made up of Deployed & Managed services with our Data offering the broadest content set covering the global marketplace. The Enterprise support specialist team is responsible for providing...

Summary We are seeking a highly skilled  Senior SDET  to join a collaborative, cross-functional agile team responsible for delivering high-quality software systems for flagship products such as  Microsoft Office Add-ins ,  IDE extensions , and  financial applications . This role requires a strong blend of automation expertise, manual testing precision, and excellent communication skills. This role will work as part of a scrum team, collaborating with business analysts and developers.  Essential Skills and Experience 5+ years of experience in test automation for web & desktop applications. Strong proficiency in JavaScript/TypeScript and automation tools like WebdriverIO or Selenium Analyse software and quality requirements and document test plans Design, develop, review and implement integration, system, acceptance and end-to-end test strategies Assess and report on software risk and release readiness which includes Production monitoring...

We’re seeking talent DevOps, Site Reliability Engineers or Platform Engineer who want to join us to build an outstanding observability team, using their experience and technological skills to help make us build the centralized observability team. The role involves collaborating with development teams to instrument services, promoting standard methodologies for observability, and improving product quality and performance. Working alongside various leadership, development, product managers and operations team to bring insight from observability data to drive the customer experience improvement. Our key principle is "Measure What Matters" More specifically, measure what matters to our customers. Measuring infrastructure is much less meaningful to our customers than measuring whether our services are available, or are fast enough, or reliable enough. In implementation this can look like tracing, real user monitoring, synthetic tests, metrics collection, SLOs, but should be in...

Role Purpose The Cyber Security Engineering IAM & PAM team are looking for an independent, pro-active, and aspiring individual who is committed to making a meaningful contribution, as a PAM/IAM support engineer team lead. They will play a leading role utilising their technical and leadership experience to enhance IAM / PAM solutions that best fit our business requirements. The team are a part of the Cyber Security Engineering function who are developing cyber defence capabilities to protect the business from cyber threats which seek to impact the confidentiality, integrity, and availability of the group. Reports to Director  IAM & PAM Architecture, Cyber Security Direct reports Leads a small team May manage contingents and vendor/partner resources in their deliveries. Key relationships & committees Stakeholders include the wider security team including security architecture, Identity and Access Management, cyber strategy business function, governance, risk and...

Description We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization. THE TEAM You will be working with internal product owners and a dynamic team of technologists using bleeding edge software development practices with the backing of a large multinational organisation. We have multiple scrum teams consisting of scrum masters, business analysts, user experience professionals, server and user interface developers, and quality assurance engineers. We strongly follow agile...

Key Functions: As a Senior Software Engineer in Benchmark & Index Management the individual will be responsible for developing high-quality, scalable software; designing and building robust, secure and efficient systems in the delivery of key index systems required for strategic business growth. The candidate will be required to provide technical expertise, ownership and responsibility in the end-to-end software delivery lifecycle. Key Responsibilities: Contributes and leads development through high-quality software design and architecture Identifies, prioritises, and performs tasks in the software development lifecycle Develops tools and applications by producing clean, efficient and scalable code Advocate for and implement engineering guidelines for excellence, including automation, code reviews, continuous integration/continuous delivery (CI/CD), and performance tuning Ensures high quality, reliable products using unit, integration and BDD test suites...

LSEG delivers truly world-changing insight based on rich content sources. Within this insight lies our Fixed Income, Currencies and Convertibles ("FICC") stechnology group, which administers, calculates, and distributes benchmark across multiple asset classes across global jurisdictions. Working closely with business proposition leaders, product managers, architects, and other software development teams, this is an excellent opportunity for a Full Stack Engineer with experience in C#/.NET, JavaScript, CSS and jQuery, Angular). The team you work with support applications that generate regulated benchmarks, which includes foreign exchange, interest rate and regulated index benchmarks. Roles and Responsibilities Develop high-quality software, design, and functional documentation  Work with product owners, architects and others to implement world-class solutions that meet regulatory and customer needs. Provide estimates for specific software feature implementation...

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG Directs and coordinates Usage Billing, My Account, Billing Desk and Third Party function within Order Management. This role will include handling team leads who in turn manages staff of around 10-15 individuals, providing leadership and expertise to their team, meeting targets for timeliness, driving quality across the process, MTTR, Case Volume Reduction, driving efficiency, meeting service levels, and achieving relevant role-based performance objectives. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Leads Usage Billing, Billing Desk, My Account Team and Third Party function within Centre of Excellence globally in close partnership with Sales Order Management, Credit Controllers, Billing Execution team, Technology, Frontline helpdesk functions, Workflows and...

Lead Engineer, Site Reliability Engineering Our Team We are evolving our Reliability Engineering team to move beyond support and operations. As a Senior Engineer in Site Reliability, you will be part of a diverse and inclusive organization that has full ownership of the availability, performance, and scalability of one of the most critical shared services at LSEG. Main responsibilities We are looking for people with a passion to learn, and who bring a continuous improvement mentality to our team! SREs maintain Service Level Objectives for the systems they own. Constantly measuring and improving availability, latency, and overall system health is at the core of our team's purpose. Write automation to scale systems sustainably, prevent service issues, or when they occur, quickly recover service. Partner with development teams to improve system reliability, observability, and release velocity. Participate in on-call rotations, incident response, postmortems, and root cause...