Full time
S&P Global
Dallas, TX, USA
About the Role: Grade Level (for internal use): 11 About the Role: The Team: The Loan Reference Data Client Success Team at S&P Global provides ongoing product support and best practice advisory, while simultaneously collaborating with colleagues in other Market Intelligence business segments. You will join a customer-focused team led by a highly experienced management team dedicated to developing and maintaining client relationships to drive product adoption, growth, and client retention, in a supportive and collaborative environment. Responsibilities and Impact: The Client Engagement Manager can troubleshoot issues and navigate internally to quickly provide resolutions. Client Engagement Managers are able to quickly identify the needs of client inquiries and are able to speak with clients directly if needed. Providing outstanding phone and email support for corporate clients. Maintaining strong customer relationships while supporting S&P Global' s...