Full time
Broadridge
El Dorado Hills, CA, USA
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking an enthusiastic Client Services manager to join our team. The Client Relations Manager is responsible for overseeing the delivery of contracted services to clients, ensuring that service level agreements (SLAs) and key performance indicators (KPIs) are consistently met or exceeded. This role requires strong relationship management, operational oversight, and coordination across internal teams and subcontractors to meet client expectations and organizational standards. Responsibilities Manage the delivery of contracted services in alignment with SLAs and KPIs as defined in client agreements. Maintain oversight of project schedules, scope, risks, and budgets to ensure timely and high-quality service delivery....