Full time
Saxo Bank
Gurugram, Haryana, India
Location- Gurgaon (On site) We are seeking a skilled and motivated Support Engineer with excellent communication skills to join our IT team. The ideal candidate will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of applications, desktop systems and related technologies. Responsibilities • Provide first-line support for desktop systems, including hardware, software, peripheral devices & access management • Maintain accurate records of support requests and resolutions using our ticketing system. • Participate in IT projects and initiatives as required . • Assist in the setup and configuration of new hardware , Audio- Video Devices and software applications. • Troubleshoot and resolve technical issues related to operating systems, applications, and network connectivity. • Collaborate with other IT team members to address complex technical issues and implement solutions....