7 manager account management jobs found in Houston

The Role: A Service Delivery Manager COE has primary accountability for the successful delivery of services associated with ION’s Center of Excellence (CoE) program. CoE is a tiered set of premium support services created to help clients manage and improve the processes surrounding their ION system usage more efficiently. The Service Delivery Manager COE is responsible for business development for new and existing customers, defining the services to be provided under the CoE program, ensures quality delivery, and act as the primary contact for customers escalations. This is a client facing role, where the Service Delivery Manager COE would be interacting with designated client stakeholders to review overall service quality. This position may require some travel.   Key Responsibilities Define CoE scope and strategy for delivery to meet customers’ business requirements Responsible for driving customer satisfaction through focus on accountability and quality,...

The Role: Join our Delivery Services team where opportunities are available to grow your consulting skills with award-winning software solutions. ION consultants engage with prominent energy and commodities clients all over the world. Our open roles include the Senior Business Consultant position responsible for contributing to the   success of the projects by providing software and industry expertise. Within this role you will participate as a member of a team dedicated to providing world class implementation services to our clients.    Key Responsibilities: Provide industry and functional advice and troubleshooting in the discovery workshop, design, implementation, testing, and production support of the Product solution for the client’s business needs  Present the Product solution to client users  Support the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports,...

The Role: Join our Delivery Services team where opportunities are available to grow your consulting skills with award-winning software solutions. ION consultants engage with prominent energy and commodities clients all over the world. Our open roles include the Senior Business Consultant position responsible for contributing to the   success of the projects by providing software and industry expertise. Within this role you will participate as a member of a team dedicated to providing world class implementation services to our clients.     Key Responsibilities: Provide industry and functional advice and troubleshooting in the discovery workshop, design, implementation, testing, and production support of the Product solution for the client’s business needs  Present the Product solution to client users  Support the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports,...

The Role: Join our Delivery Services team where opportunities are available to grow your consulting skills with award-winning software solutions. ION consultants engage with prominent energy and commodities clients all over the world. Our open roles include the Senior Business Consultant position responsible for contributing to the   success of the projects by providing software and industry expertise. Within this role you will participate as a member of a team dedicated to providing world class implementation services to our clients.    Key Responsibilities: Provide industry and functional advice and troubleshooting in the discovery workshop, design, implementation, testing, and production support of the Product solution for the client’s business needs.  Present the Product solution to client users.  Support the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports,...

The Role: The goal of the Principal Consultant is to complete successful implementation projects while ensuring customer satisfaction, contributing to best practices of the group, and mentoring other team members.   Key Responsibilities: Successfully implements projects while ensuring customer satisfaction. Contributing to best practices of the group and mentoring other team members Supports the Project Manager on engagements along with functional responsibilities, assists with SOW creation, project planning, etc. Serves as Lead Business Consultant on Implementation projects on one or more functional area. Maintains full chargeability on one or more client accounts simultaneously. Authors Best Practice Document(s) in functional area Identifies/pursues sales opportunities for additional consulting work at customer site. Provides information to Managers, Professional Services Director, or Account Manager as appropriate. Provides industry and...

About the Role: Grade Level (for internal use): 05 S&P Global Energy Commercial and CX Summer internship     Role: S&P Global Energy Summer Intern - (Commercial and CX team)  The Location: Houston, TX (relocation assistance not available) The Role: S&P Global Energy is seeking candidates that will be involved in working directly with our Commercial and CX teams. Interns will be given the opportunity to shadow and assist team members across functions  such as Customer Success, New Business, Regional & Strategic Sales, Commercial Specialists, Marketing and Channel Partners.   Interns will gain exposure and be provided with foundational training covering commodities such as Oil, Natural Gas, Power, Petrochemicals, Shipping, Agriculture, Upstream Solution and Climate Solution. This will be through various deliverables including a group project; they will be able to build a foundational knowledge of the commodity markets, develop essential...

About the Role: Grade Level (for internal use): 14 Global Head of Software Sales – Energy Software & Technology Solutions About the Role: The Global Head of Software Sales leads the worldwide commercial organization for a ~$100M hybrid SaaS/licensed Energy Software and Technology Solutions portfolio , serving the global upstream and subsurface community. This role is responsible for setting the global go-to-market strategy, driving revenue growth, and scaling a high-performance sales organization across four major regions: North America, Latin America, EMEA, and APAC. The Team: This executive will partner closely with Product Management, Marketing, Customer Experience, and Finance to deliver on annual bookings, ACV, and SaaS growth targets while ensuring operational rigor, forecast accuracy, and customer satisfaction. The ideal candidate has a strong commercial track record in enterprise software, deep energy industry knowledge, and experience leading...