4 jobs found in Moncayo

hat you will do In-depth, hands-on involvement facilitating technical implementations on the integration of our Calypso solution (interfaces, component setup, capacity planning, and non-functional/performance requirements) Gather requirements and assist our cloud operations team in comprehending these requirements by providing the step-by-step breakdown for implementation tasks Work directly with our implementation team and customer to inform, plan, and coordinate all aspects of Cloud technical integration Reproduce suspected bugs, and document detailed client issue scenarios. Provide development teams with comprehensive information to facilitate permanent solutions. Be able to explain the product behavior to cloud operations/product-specific Teams or the client directly Collaborate with the platform team/operations team and evolution team on identifying the issue by analyzing the technical setup, debugging logs, replicating issues, and providing technical guidance that...

Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. We are currently seeking a Consultant to join our Client Delivery Front Office/Back Office/Technical team in LATAM based in Mexico City, São Paulo, Santiago or Bogotá . The team is composed of experienced financial professionals who provide professional delivery solutions for our clients around the world. Team members are responsible for understanding clients’ business requirements into the capabilities of the Calypso...

We’re looking for a Cloud Operations Specialist to join our Fintech Cloud Division, reporting to the Cloud Operations Manager. In this role, you’ll help shape how we deliver best-in-class service to the largest financial institutions across the globe, enhancing customer experience through strategic, customer-centric solutions. You’ll fit right in if you’re proactive, technically curious, and customer-focused, love working across teams and time zones, and get energy from tackling challenges that make an impact on a global scale What You’ll Do Facilitate technical implementations of our Calypso solution, including interfaces, component setup, and performance requirements. Translate customer requirements into actionable implementation steps for our cloud operations team. Coordinate with internal teams and clients to plan and execute Cloud technical integrations. Investigate and reproduce bugs, document client scenarios, and support development teams with detailed insights....

________________________________________ The Role We’re looking for a Marketing Operations Specialist to join our Enterprise CX Marketing Operations team, reporting to the Marketing Operations Manager. In this role, you’ll help shape how we streamline marketing processes, manage technology, and deliver campaigns that drive impact across global markets. You’ll fit right in if you’re detail-oriented, tech-savvy, and collaborative, love working across teams and time zones, and get energy from solving challenges that make marketing smarter and more efficient. What You’ll Do • Troubleshoot and resolve technical issues related to Marketo and connected systems. • Maintain and optimize integrations between Marketo, Salesforce, and analytics tools. • Manage data quality and segmentation to support targeted campaigns. • Build and execute campaigns in Marketo , including emails, landing pages, and nurturing workflows. • Collaborate with marketing and sales teams to ensure...