19 jobs found in Sofia

Our Local Programs and Regulatory Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate.   Job Responsibilities: Performs due diligence on new and existing customers and resolves due diligence issues; Perform ongoing screening for Adverse media/PEP/Sanctions/etc; Identify potential and true matches related to Adverse media/ PEP/ Sanctions/etc/ alerts and resolve it by established procedures; Perform global research on customers and customers' associates; Owner of RFI's, ensuring all requests are handled promptly and according to the company's policies and procedures; Understand how money laundering schemes work and apply knowledge in identifying potential cases needing further investigation. Briefly analyzing transaction behavior of customers, identifying any potential alarming patterns/ red flags; Generate and maintain appropriate case documentation; Interacting with and supporting the...

  Job Responsibilities: Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission; Manages incoming contacts from existing or potential customers; Initiates outbound contacts to existing or potential customers; Identifies and assesses customers’ needs to achieve satisfaction; Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution; Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers; Meets personal/team targets; Maintains customer records by updating account information; Recommends potential products or services to management by collecting customer information and analyzing customer needs; Prepares product or service reports by collecting and analyzing customer information...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Responsibilities Maintain and support blockchain infrastructure Review and propose configuration of blockchain software and network setup of nodes running the blockchain software Develop deep understanding of the Blockchain technology (specifically public Blockchain) Develop and share with others on security threats of various blockchain technology Define and maintain team continuous devops lifecycle and automation Design and maintain cloud computing workload, manage cloud security posture Software engineers or system administrators with an interest in blockchain/automation/infrastructure are welcomed to apply....

  Job Responsibilities: Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission; Manages incoming contacts from existing or potential customers; Initiates outbound contacts to existing or potential customers; Identifies and assesses customers’ needs to achieve satisfaction; Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution; Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers; Meets personal/team targets; Maintains customer records by updating account information; Recommends potential products or services to management by collecting customer information and analyzing customer needs; Prepares product or service reports by collecting and analyzing customer information...

  Job Responsibilities: Act as the escalation point for resolving complex issues on Infrastructure operations & security configuration; Develop and maintain documentation on network infrastructure and system security designs; Stay up to date with emerging technologies and identify improvements on existing infrastructure & security solutions; Responsible for the overall design and implementation of various security solutions to fulfill the business and security requirements; Bridge the gap between development and operations by embracing “Infrastructure as Code” (IaC) work closely with the DevOps team; Provide support during non-office hour whenever needed.   Job Requirements: Higher education in Computer Science, Information System or related disciplines is a must; In-depth technical knowledge on infrastructure and network products, including Checkpoint, Palo Alto, Fortinet, F5, Cisco, Aruba; Solid concept and hands-on experience on network,...

  Job Responsibilities: Provide oversight and quality review of complex, high-risk investigative casework involving a broad range of financial crime typologies; Assess and evaluate high-risk Suspicious Transaction Reports (STRs), Suspicious Activity Reports (SARs), and other regulatory submissions in accordance with local and international compliance standards; Conduct detailed reviews of sanctions-related investigations, including the analysis of potential matches to relevant regional watchlists and managing the escalation and submission process as required; Analyze the risk profiles of Politically Exposed Persons (PEPs) and assess associated financial crime risks; Maintain a working knowledge of local AML/CFT regulations, best practices, internal controls and AML/CFT risk management practices; Assist in drafting and implementing of internal procedures to facilitate the escalation process; Assist in investigation-related inquiries from law enforcement...

We’re looking for a bilingual Localization Manager (German & French) to support our multilingual content operations across web, app, and marketing channels. You’ll work within a high-performing editorial and growth team, using our internal AI model to generate first-pass transcreations and then refining, subediting, publishing, and ensuring all output meets our brand and compliance standards. This role blends AI-assisted localization, transcreation, editorial subediting, CMS publishing, and project management - ideal for someone who moves comfortably between language precision, creative nuance, and operational efficiency. Please note this is a contract role: 2-3 days per week Key Responsibilities: Transcreation & Localization - Adapt and trans create English marketing and product copy into German and French, ensuring a natural tone and cultural authenticity - Review, refine, and QA translations from internal AI systems or external...

We are seeking a Market Surveillance Analyst to join our Compliance team. The ideal candidate will play a critical role in protecting market fairness, transparency, and integrity by monitoring trading activity, identifying potential misconduct, and ensuring adherence to global regulatory standards. This position requires sharp analytical skills, sound judgment, and a deep understanding of trading behavior in traditional and digital asset markets.   Job Responsibilities: Real-Time Market Monitoring Continuously monitor trading activity across crypto, derivatives, binary options, and futures platforms to detect suspicious patterns, market manipulation, or abusive trading behavior. Utilize advanced surveillance tools, dashboards, and analytics platforms to identify anomalies and escalate alerts in a timely manner. Trade Analysis & Investigations Conduct post-trade reviews and forensic analysis of flagged transactions or accounts. Investigate potential...

We are looking for a Market Surveillance Team Lead to oversee a team of analysts responsible for detecting, investigating, and preventing market manipulation, abusive trading behavior, and rule violations across our trading platforms. This role combines hands-on analytical work with leadership responsibilities, requiring a proactive professional who can guide the team in ensuring transparency, fairness, and integrity across crypto, derivatives, and futures markets. The ideal candidate has a strong understanding of trading behavior, regulatory frameworks, and market surveillance systems, paired with the ability to develop people and drive operational excellence.   Job Responsibilities: Leadership & Team Management Lead, mentor, and develop a team of Market Surveillance Analysts. Set performance goals, prioritize workload, and oversee daily task distribution. Foster a culture of accountability, teamwork, and continuous improvement. Provide regular coaching...

  Job Responsibilities: Handle enquiries from internal users, submitted through internal systems or through in-person interactions; Assist with hardware provisioning and deprovisioning processes and manage asset inventory records; Troubleshoot software and hardware issues across endpoint devices; Install, configure, and maintain endpoint devices; Perform user account provisioning, including creating, modifying, and deactivating accounts as required; Escalate unresolved technical issues to Senior IT staff for further investigation and resolution; Participate in IT projects , including tasks such as developing automation workflows, implementing AI services, performing housekeeping tasks, and other initiatives; Participate in IT security initiatives, including patch management and adherence to security protocols; Execute additional tasks as needed to ensure the successful fulfillment of the above responsibilities.   Job Requirements: General IT...

  Job Responsibilities: Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission; Manages incoming contacts from existing or potential customers; Initiates outbound contacts to existing or potential customers; Identifies and assesses customers’ needs to achieve satisfaction; Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution; Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers; Meets personal/team targets; Maintains customer records by updating account information; Recommends potential products or services to management by collecting customer information and analyzing customer needs; Prepares product or service reports by collecting and analyzing customer information...

We are seeking a proactive and growth-driven CRM Architect to support our VIP and Growth teams by managing the implementation, configuration, and ongoing support of a dedicated CRM platform. The ideal candidate will possess expertise in CRM solutions (e.g., Salesforce), have a strategic mindset for solving business challenges, and act as a thought partner in scaling the VIP program and growth-focused initiatives. This role will play a critical part in delivering a best-in-class experience for our relationship managers, our high-value clients and enabling business growth through the CRM system.   Responsibilities Serve as the primary architect for the CRM platform, overseeing day-to-day configuration, user support, and system optimization. Design and customize CRM objects, fields, workflows, reports, dashboards, and page layouts to address evolving business needs. Collaborate with internal stakeholders to gather insights and translate requirements into CRM solutions...

  The blockchain security team is working on core Blockchain technologies, Smart contracts and other building blocks that allow us to create unique products for our users.  They specialise in secure development, confidential computing technology and advanced cryptographic techniques and with multiple patents granted to this team, this is a key strategic investment for Crypto.com .  It is a unique opportunity to work on the future of this exciting industry.     Responsibilities Primary responsibilities to ensure the application is running at all times in Production. Manages other non-production environments such as pre-production/staging.  Strong understanding of application features and all supported blockchains. Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments. Ability to apply fixes, improvements or optimization on the applications and infrastructure. Identify any...

As a Web Experience Designer & Payload Developer, you will play a key role in shaping and building the next generation of our content-driven web experiences. You will be responsible for designing reusable templates, implementing them within Payload CMS, and creating modular components and widgets that allow our teams to scale content production efficiently. This hybrid role combines design sensibility with hands-on front-end development and CMS integration, ensuring our digital properties are both visually engaging and technically robust.   Responsibilities Design and deliver reusable page templates (e.g., product landing pages) that are brand-consistent and scalable. Create designs in Figma for review. Build and configure these templates in Payload CMS, ensuring editors can easily manage and repurpose them. Develop and implement reusable widgets/components (e.g., author profile cards, live pricing blocks, rich content sections). Collaborate with Organic...

  Job Responsibilities: Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission; Manages incoming contacts from existing or potential customers; Initiates outbound contacts to existing or potential customers; Identifies and assesses customers’ needs to achieve satisfaction; Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution; Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers; Meets personal/team targets; Maintains customer records by updating account information; Recommends potential products or services to management by collecting customer information and analyzing customer needs; Prepares product or service reports by collecting and analyzing customer information...

Our Local Programs and Regulatory Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate. Crypto.com is seeking an experienced and strategic leader to join our compliance team as the Head of Financial Crime Risk. This critical role will oversee the development, implementation, and management of the firm's financial crime risk framework. The successful candidate will ensure robust defenses against money laundering, terrorist financing, fraud, sanctions violations, and other illicit financial activities, while ensuring compliance with global regulatory requirements and industry best practices. Reporting directly to the Global Head of Financial Crime, the Head Financial Crime Risk will work with senior leadership, regulators, and internal stakeholders to safeguard the the firm’s integrity and reputation.   Responsibilities Risk Coordination: Correlate the firm’s multiple risk assessments, audits,...

  Job Responsibilities: Perform the due diligence on new customers, requesting the KYB/KYC information, documentation, review and verification of received documentation and making an analytical risk assessment; Perform Know Your Customer/Business reviews during customer onboarding, as well as subsequent monitoring based on internal policies; Investigate high risk clients and report as necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the customer files; Participate in composing KYC/KYB - related operational policies and procedures; Periodically evaluate existing customers according to established policies and procedures; Maintain continuous contact with customer in order to keep customer files updated; Process amendments on customer records in various applications; Provide support and knowledge sharing to cross functional teams in Operations; Assess ongoing work streams and provide feedback for...

  Job Responsibilities: Perform the due diligence on new customers, requesting the KYB/KYC information, documentation, review and verification of received documentation and making an analytical risk assessment; Perform Know Your Customer/Business reviews during customer onboarding, as well as subsequent monitoring based on internal policies; Investigate high risk clients and report as necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the customer files; Participate in composing KYC/KYB - related operational policies and procedures; Periodically evaluate existing customers according to established policies and procedures; Maintain continuous contact with customer in order to keep customer files updated; Process amendments on customer records in various applications; Provide support and knowledge sharing to cross functional teams in Operations; Assess ongoing work streams and provide feedback for...

  Job Responsibilities: Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission; Manages incoming contacts from existing or potential customers; Initiates outbound contacts to existing or potential customers; Identifies and assesses customers’ needs to achieve satisfaction; Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution; Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers; Meets personal/team targets; Maintains customer records by updating account information; Recommends potential products or services to management by collecting customer information and analyzing customer needs; Prepares product or service reports by collecting and analyzing customer information...