1 jobs found in Stockholm

Are you passionate about building strong client relationships and driving customer success in a fast-paced SaaS environment? We are seeking an experienced customer success manager to join our dynamic team in Stockholm. As a key member of our customer success department, you will play a pivotal role in ensuring our clients achieve maximum value from our solutions. Key responsibilities Develop and maintain trusted relationships with enterprise clients, acting as their main point of contact for all post-sales activities. Drive customer adoption, retention and satisfaction by understanding client needs and delivering tailored solutions. Carry out upsell motions across your assigned customer base Collaborate closely with sales, product and support teams to ensure seamless onboarding and ongoing client engagement. Analyse customer data and feedback to identify opportunities for upselling, cross-selling and product improvements. Lead regular business reviews and...