23 operations jobs found in Taipei

About the Role: We are looking for a proactive and detail-oriented Junior Operations Analyst to support the Institutional Sales team. This role combines operational execution with reporting and process improvement, making it ideal for someone who thrives in both structured workflows and data-driven problem solving. You will handle client account requests, reporting, and data integrity checks, while also building Salesforce reports, Tableau dashboards, and process automations that improve efficiency. Working closely with the Senior Operations Manager, you’ll play a key role in ensuring smooth client support and scaling operational excellence.   Responsibilities: Operational Execution Process client account requests (account setup, withdrawal limits, fee adjustments, audits) within SLA. Conduct regular Salesforce data integrity checks to ensure consistency across systems. Maintain trackers and operational records, ensuring accuracy and compliance....

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Job Duty and Responsibility: 1. Operation Development and Testing a. Engage in the requirements analysis, system design, and undertake part of the development work within the technical team. b. Write and refine integration tests to ensure the robustness and reliability of the software. c. build close relationship with different operation team to continuously improve the operation efficiency 2. Customer Support and Problem Resolution a. Act as the primary technical contact for resolving issues encountered by the Crypto.com Card project in production. This involves troubleshooting and root cause analysis of issues, and implementing...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Job Duty and Responsibility: 1. Technical Development and Testing a. Engage in the requirements analysis, system design, and undertake part of the development work within the technical team. b. Write and refine integration tests to ensure the robustness and reliability of the software. c. build close relationship with different operation team to continuously improve the operation efficiency 2. Customer Support and Problem Resolution a. Act as the primary technical contact for resolving issues encountered by the derivs trading project in production. This involves troubleshooting and root cause analysis of issues, and implementing...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. We are seeking a highly motivated and experienced AI and Automation Engineer to join our AI Innovation team. The ideal candidate will be instrumental in designing, developing, and deploying cutting-edge AI-powered automation solutions, primarily focused on enhancing our Client onboarding, operational efficiency and financial processes. This role requires a strong blend of software engineering skills, deep understanding of Generative AI, and practical experience in implementing sophisticated automation flows.   Key Responsibilities: Customer Support Automation & Chatbots: Design, develop, and maintain AI customer chatbots and...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Responsibilities Develop backend services and operations, including proposing architectural decisions, participating in design reviews, coding, code review, and implementing features Identify and implement solutions for complex problems within large-scale backend infrastructure Provide technical operational support to resolve customer issues Drive improvements within the technology stack for long-term engineering initiatives   Requirements Proficiency in Golang, Postgres, Redis, and Kafka preferred Possess strong communication and stakeholder management skills, with the ability to juggle requirements from various...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Responsibilities Contribute to system architecture design Improve and manage Terraform, K8S, logging and CI/CD pipeline Develop tools for application and performance monitoring Develop and deploy cloud infrastructure in IaC manner Design and implement auto scaling, disaster recovery & backup solution Design and build the data engineering, data warehousing and machine learning platform Automate and streamline operations and processes Communicate, escalate and follow up as appropriate to ensure that problems are solved Continuously improve availability, reliability, and observability and cost-effectiveness...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Responsibilities Develop backend services and operations, including proposing architectural decisions, participating in design reviews, coding, code review, and implementing features Identify and implement solutions for complex problems within large-scale backend infrastructure Provide technical operational support to resolve customer issues Drive improvements within the technology stack for long-term engineering initiatives   Requirements Proficiency in Golang, Postgres, Redis, and Kafka preferred Possess strong communication and stakeholder management skills, with the ability to juggle requirements from various...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Responsibilities: Manage the daily operations of Hadoop, Spark, Flink, Clickhouse, and other big data platforms to ensure system stability and data security; Operate and administer Linux systems, proficient in common commands, with scripting skills in Shell, Python, or similar languages; Maintain and operate big data components on cloud platforms (AWS/GCP/Azure), with hands-on experience in container technologies such as Kubernetes and Docker; Build and maintain monitoring systems to track platform performance, optimize configurations and resource allocation, and troubleshoot performance issues (tools such as Datadog, Prometheus,...

The People and Culture team drives employee experience from talent acquisition, onboarding, people operations (payroll, benefits, reporting etc.), to talent development and retention. Besides, our team cultivates the company culture and drives employee connectivity to increase a sense of belonging at workplace. We’re looking for a passionate HR professional to join us and transform HR journey and make impact to business. Come join us to accelerate your growth!    Key Responsibilities Manage daily HR operations and employee lifecycle processes in TW to ensure their compliance with labour laws and company policies. Support TW payroll processing, tax filing, relevant payment, and payroll vendor coordination Partner with business, TA and IT team to ensure a smooth preboarding, onboarding experience for new hires in TW. Support TW employee’s exit procedures, clearance, and documentation. Assist the year-end review process and prepare relevant documentations...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. Our Team The Business Automation team builds innovative software, tooling and automation used to operate the world's most secure cryptocurrency company. About this Role We're looking for self driven experimenters who can help drive improvements for a constantly changing business. We like candidates that love to learn, share knowledge, and who have problem solving mindsets. You will be working with the all internal teams of  Crypto.com  on high availability products and tooling critical to  Crypto.com 's success.   Job Responsibilities Always be learning Never control ideas Aggressive problem solving mindset...

We are seeking a highly motivated and experienced Product / Implementation Specialist to join our team, focusing on institutional digital asset custody clients. This role is the critical link between our clients and our product, requiring deep expertise in digital asset custody processes, regulated finance, entity structures, and execution-focused problem-solving.   Key Responsibilities The specialist will manage the end-to-end lifecycle of institutional clients from onboarding, integration, and ongoing product support, ensuring a seamless and secure experience. Client Solutions & Implementation Lead the Client Journey: Serve as the primary product expert and technical point of contact for institutional clients, addressing complex questions regarding custody, security, and settlement processes. Define Solution Structures: Scope out complex client requirements (e.g., custom staking strategies, complex settlement workflows) and design precise...

About Us Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.  About the team We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Responsibilities Develop secure and scalable backend system to serve millions of global users Implement high quality coding...

About the program: The web3 as well as the crypto industry has experienced exponential growth with never-before innovations, revolutionizing traditional finance while spearheading and advocating the needed regulation and compliance in our space. If you are passionate and well-positioned to leapfrog your career in the industry, it is a great time to join us. The program aims to provide an accelerated track and explosive learning to top talents who may still be in the early stages of their career, providing the fundamentals of the industry, condensed domain knowledge, and global exposure across various verticals within the Product Organization. You will get to work closely with key and senior members of the team, and have the opportunity to contribute from product ideation, to building of product roadmap, to real world go-to-market execution, etc.. From day one, you will be leveraging your entrepreneurial spirits to dive headfirst into our extremely fast-paced work...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Job Responsibility: 1. Technical Development and Testing a. Engage in the requirements analysis, system design, and undertake part of the development work within the technical team. b. Write and refine integration tests to ensure the robustness and reliability of the software. c. build close relationship with different operation team to continuously improve the operation efficiency 2. Customer Support and Problem Resolution a. Act as the primary technical contact for resolving issues encountered by the derivs trading project in production. This involves troubleshooting and root cause analysis of issues, and...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Responsibilities Development activities include backend service and operation development, proposing architectural decisions, participating in designs, design review, coding, code review and implementation of products bridging [ Crypto.com ]( http://crypto.com/ ) to developers and end-users Develop our...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Responsibilities Development activities include backend service and operation development, proposing architectural decisions, participating in designs, design review, coding, code review and implementation of products bridging [ Crypto.com ]( http://crypto.com/ ) to developers and end-users Develop our retail trading products and expand our product to new regions and counties. Identify issues and implement solutions for complex problems within large-scale backend infrastructure Provide reliable and reactive trading information streams to our customers. Provide technical operational support to resolve customer issue You're the...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. We are seeking an experienced and passionate Engineering Manager to lead our cross-functional Retail Trading team. This is a critical leadership role where you will be responsible for guiding a talented team of iOS, Android, Backend, and QA engineers to build and scale our innovative retail trading products. As a key engineering partner to the Product Manager, you will shape the technical vision, drive execution, and foster a culture of excellence and rapid innovation.   Responsibilities Lead and Mentor: Manage and grow a high-performing, cross-functional engineering team (iOS, Android, Backend, QA), fostering a collaborative and...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Responsibilities Development activities include backend service and operation development, proposing architectural decisions, participating in designs, design review, coding, code review and implementation of products bridging [ Crypto.com ]( http://crypto.com/ ) to developers and end-users Develop our products and expand our product to new regions and counties across user onboarding, KYC, EDD etc. Identify issues and implement solutions for complex problems within large-scale backend infrastructure Provide reliable and reactive trading information streams to our customers. Provide technical operational support to resolve customer...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Job Responsibilities Responsible for backend system development, making architectural decisions, and participating in the design process; Involved in code review, testing, and release work; Establish a fast and deployable system with automated testing, continuous integration, and easy delivery; Identify issues and implement solutions on backend infrastructure and platforms; Analyze and solve problems across the technology stack; Work closely with the security team to build and operate a highly secure, scalable infrastructure and backend services; Manage all code and functional implementation documentation; Collaborate...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   What you’ll be doing Ensure entire stack is healthy: hardware, software, application and network are operating at optimal performance Perform deep dives into both systemic and latent reliability issues; partnering with other software and DevOps engineers across the organization to design, implement and roll out fixes Continuously improve availability, reliability, and observability and reduce the burden of human toil with tooling and automation Lead and drive SRE initiatives to improve operation efficiencies Represent the SRE team in system design reviews and operational readiness exercises for new and existing services   What...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Responsibilities Development activities include backend service and operation development, proposing architectural decisions, participating in designs, design review, coding, code review and implementation of products bridging [ Crypto.com ]( http://crypto.com/ ) to developers and end-users Develop our retail trading products and expand our product to new regions and counties. Identify issues and implement solutions for complex problems within large-scale backend infrastructure Provide reliable and reactive trading information streams to our customers.  Provide technical operational support to resolve customer issue You're the...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Responsibilities Development activities include backend service and operation development, proposing architectural decisions, participating in designs, design review, coding, code review and implementation of products bridging [ Crypto.com ]( http://crypto.com/ ) to developers and end-users Develop our retail trading products and expand our product to new regions and counties. Identify issues and implement solutions for complex problems within large-scale backend infrastructure Provide reliable and reactive trading information streams to our customers.  Provide technical operational support to resolve customer issue You're the...

We are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure.   Responsibilities Development activities include backend service and operation development, proposing architectural decisions, participating in designs, design review, coding, code review and implementation of products bridging [ Crypto.com ]( http://crypto.com/ ) to developers and end-users; Develop our Crypto.com Card products and expand our product to new regions and counties. Provide technical operational support to resolve customer issue You're the project owner, and here, we embrace innovation by staying open to new technologies and encouraging experimentation. Identify issues and implement solutions for complex problems...