6 jobs found

  Job Summary: Reporting to the Team Lead /Senior– Customer Service.    We are seeking a proactive and customer-focused Chinese-speaking Customer Service Representative to join our team . The ideal candidate will be responsible for delivering exceptional support to our Chinese, English & other native speaking clients (using google translate) , resolving inquiries efficiently,  employing a value-based relationship approach such as upselling & cross-selling and ensuring a positive customer experience. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in Chinese, English & other native speaking clients (using google translate) . Provide accurate information regarding products, services, and policies Resolve customer issues promptly and professionally Maintain detailed records of...

  Job Summary: Reporting to the Team Lead /Senior– Customer Service.    We are seeking a proactive and customer-focused Chinese-speaking Customer Service Representative to join our team . The ideal candidate will be responsible for delivering exceptional support to our Chinese, English & other native speaking clients (using google translate) , resolving inquiries efficiently,  employing a value-based relationship approach such as upselling & cross-selling and ensuring a positive customer experience. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in Chinese, English & other native speaking clients (using google translate) . Provide accurate information regarding products, services, and policies Resolve customer issues promptly and professionally Maintain detailed records of...

In a few sentences… We are seeking a strategic and commercially minded Senior Manager – Regional Marketing to lead our marketing efforts across Russia and the CIS region. In this role, you will be responsible for developing and executing impactful marketing strategies that support client acquisition, improve onboarding, and drive regional growth. This role requires a deep understanding of digital marketing, strong regional market knowledge, and the ability to work cross-functionally with a wide range of internal stakeholders. The ideal candidate will combine commercial acumen with creativity and data-driven decision making to optimize the end-to-end client journey. Key Responsibilities: Regional Strategy & Execution: Design and implement targeted marketing plans for the Russia and the CIS region, tailored to local customer needs and preferences, while aligning with global brand and product objectives, identifying new opportunities to drive revenue growth and...

In a few sentences… We are seeking a strategic and commercially minded Senior Manager – Regional Marketing to lead our marketing efforts across Russia and the CIS region. In this role, you will be responsible for developing and executing impactful marketing strategies that support client acquisition, improve onboarding, and drive regional growth. This role requires a deep understanding of digital marketing, strong regional market knowledge, and the ability to work cross-functionally with a wide range of internal stakeholders. The ideal candidate will combine commercial acumen with creativity and data-driven decision making to optimize the end-to-end client journey. Key Responsibilities: Regional Strategy & Execution: Design and implement targeted marketing plans for the Russia and the CIS region, tailored to local customer needs and preferences, while aligning with global brand and product objectives, identifying new opportunities to drive revenue growth and...

The Business Development Manager, MENA will be the core driver behind the company’s growth strategy through new and existing partners and Business Development Managers in targeted key growth regions in MENA. A professional who can identify and build strong, lasting strategic relationships with new and existing partners and establish a presence, including regulation, where possible. The ideal candidate will have strong and proven track record of business development through partners in a similar role and should have strong technical knowledge and understanding of the FX, CFD and Crypto market, and ideally have existing relationships in the company’s target regions. The candidate should have experience leading teams and consistently achieving challenging targets. Role Responsibilities Consistently meet and exceed targets on Revenue, Trading Volume and Active Clients in the targeted countries. Execute the company’s growth strategy based on Introducing Brokers, Strategic...

The Business Development Manager, MENA will be the core driver behind the company’s growth strategy through new and existing partners and Business Development Managers in targeted key growth regions in MENA. A professional who can identify and build strong, lasting strategic relationships with new and existing partners and establish a presence, including regulation, where possible. The ideal candidate will have strong and proven track record of business development through partners in a similar role and should have strong technical knowledge and understanding of the FX, CFD and Crypto market, and ideally have existing relationships in the company’s target regions. The candidate should have experience leading teams and consistently achieving challenging targets. Role Responsibilities Consistently meet and exceed targets on Revenue, Trading Volume and Active Clients in the targeted countries. Execute the company’s growth strategy based on Introducing Brokers, Strategic...