13 account manager jobs found in New York, NY

We’re looking for a high-impact Strategic Account Manager to own and grow relationships with some of the world’s leading financial institutions. If you thrive in complex enterprise environments, know how to navigate both the boardroom and the engineering floor, and have a track record of expanding major accounts, this role is built for you. In this role, you’ll operate as an independent, end-to-end owner — partnering with executives, delivery, and engineering teams to protect and expand mission-critical accounts across banking, capital markets, and wealth/asset management.   What You’ll Do Protect and grow flagship financial services accounts Identify whitespace opportunities and convert them into new SOWs Navigate enterprise procurement, budgeting, politics, and risk reviews Represent our firm to senior executives and technical leadership Operate with complete ownership and minimal oversight   What We’re Looking For (Preferred Capabilities)...

The Role: This is a key role in how the service is delivered and perceived by ION Markets customers, with the Technical Account Manager acting as the customer's primary point of contact for the delivery of the service and taking responsibility for ION's service engagement with them. The successful candidate will work within the ION Markets Fixed Income division, joining the Fixed Income Technical Account Managers team, based in Jersey City, NJ.   Key Responsibilities: Through a positive constructive and consultative approach, the Technical Account Manager must work closely with teams across ION Markets to provide customers with a great experience of ION's service. The Technical Account Manager is backed up by Implementation, Development, Product and Support teams, and is responsible for: Ownership and presentation of the overall ION Markets service delivered to the customer and their perception of it, including the delivery of upgrades, maintenance, new services,...

The Role The Technical Account Manager will be part of the ION's Equities Technical Account Management Department. The TAM team is formed of an enthusiastic mix of people with strong technical, functional and customer service skills.   The Technical Account Manager will manage client relationships and will drive implementation of projects and other initiatives post contract.  This position involves project management, business management and relationship management with assigned client accounts.  This position requires prior knowledge and experience with software technology and the business flows of Derivatives (Futures and Options), Fixed Income and/or Equities (Equities and Equity Options)   Key Responsibilities: Cultivate client partnerships to ensure joint alignment of short and long-term goals. Tracking of strategic client issues and progressing them through internal groups. Serving as a liaison with internal departments including sales, accounts and...

The Role: The goal of the Senior Business Consultant is to contribute to the success of the project by providing specific software and industry experience while mentoring other team members.   Key Responsibilities: Provide industry and functional advice and troubleshooting in the discovery workshop, design, implementation, testing, and production support of the Product solution for the client’s business needs. Present the Product solution to client users. Support the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces) as directed by Product Manager. Consult with client users to determine business requirements and work processes to be addressed by one or more areas of the Product solution. Demonstrate deep knowledge in one or more areas of Treasury Management System (TMS) configuration and the Treasury business. Provide guidance to...

The Role: Join our Delivery Services team where opportunities are available to grow your consulting skills with award-winning software solutions. The goal of the Senior Business Consultant is to contribute to the success of the project by providing specific software and industry experience while mentoring other team members.   Key Responsibilities: Provide industry and functional advice and troubleshooting in the discovery workshop, design, implementation, testing, and production support of the Product solution for the client’s business needs. Present the Product solution to client users. Support the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces) as directed by Product Manager. Consult with client users to determine business requirements and work processes to be addressed by one or more areas of the Product solution....

The Role: This is an exciting opportunity to join ION as a Business Consultant. As a Associate Business Consultant (Level 1), you will contribute to the success of the project by learning the necessary skills needed for completion.   Key Responsibilities: Provide business analysis and troubleshooting in all phases of the project to ensure the ION solution meets the client’s business needs Assume hands-on project implementation duties in all phases of the implementation (initiate, design, build, test, deploy, and production support). Adhere to implementation best practices for the ION solution in all functional designs, specifications, unit testing, implementation, and other deliverables Follow ION documentation standards, and participate in the quality review process, for all deliverables Keep Project Lead and Project Manager(s) informed regarding the status of assigned responsibilities Maintain full chargeability on client account(s) as assigned, and...

Lab49 is seeking a dynamic, entrepreneurial Account Director to reignite and grow a major strategic account that has gone cold. This is not a maintenance role - it’s a chance to rebuild from the ground up, unlock new lines of business, and reposition Lab49 as a trusted innovation partner across the front, middle, and back office.  The Opportunity  Lab49 is known for building cutting-edge digital products and platforms for the world’s leading financial institutions. We’ve had deep success selling into technology organizations - but now we’re expanding our reach to business and functional leaders across trading, operations, and procurement. We need a confident, well-connected individual who thrives on opening doors, building new relationships, and uncovering opportunities others can’t see.  You’ll be the catalyst who changes the conversation - helping clients see Lab49 not as staff augmentation, but as a strategic partner delivering differentiated business and technology...

The Role: The ION Corporates Sales and Account Management team is a global group of experienced Sales, Account Management, Solution Consultants and Sales Operations professionals who collaborate closely with all areas of the organization, in a team-selling environment. The Solution Consultant position will be responsible for meeting with and presenting potential solutions to C-level executives around treasury and risk management (TRM). The Solution Consultant will be responsible for working with Sales Directors to help sell the ION Treasury value proposition through the solution selling model and help drive revenue through articulating why our solutions are the best solutions to meet clients' needs. This is primarily a pre-sales role which will leverage your subject matter expertise in the areas of treasury and risk management.  While the primary focus of the role will be on your region, you will be expected to contribute to the broader geographic area. This role will...

The Role: Blackpeak (an ION company) is seeking a Senior Associate to join our team in New York, Washington DC, or Chicago. This role will primarily support our US offices in conducting and managing English-language reputational due diligence projects. We are looking for bright, inquisitive, and self-motivated individuals with experience in investigative research and risk consulting. The successful candidate will receive comprehensive training and mentoring in industry best practices and advanced research methodologies. In addition to due diligence work, the role will involve overseeing and contributing to other investigative and bespoke research projects.   Key Responsibilities: Conduct research and analysis through desktop research, database reviews and interviews Produce high quality written reports Carry out intensive research (both primary and secondary) and analysis of large amounts of data and then assess accuracy, reliability, and relevance Oversee a...

Who Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support.  This is an excellent opportunity for a recent grad or someone with up to 3 years of experience.  We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or...

Who Are We? Fidessa (an ION Group Company) provides exceptional trading, investment, and information solutions for the world's financial community. Our unrivalled set of mission-critical products serve both buy-side and sell-side global institutions and investment banks to boutique brokers and niche hedge funds with multi-asset trading and investment infrastructure, their market data and analysis, and their decision making and workflow technology. We are freethinking and do not believe in rigid structure or tight controls that limit our ability to be innovative and adaptable. Our team at Fidessa is represented within several continents in multiple offices. We recognize that a business is only as good as its people. To provide and build on our high-quality platform and services, we seek to employ only the best! Role Fidessa's Trading Support Analysts provide functional support for all customer requests across Fidessa's multi-asset product range. This opening has...

Who Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Senior Technical Support Analyst to focus on second-level technical application support.  We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.   Responsibilities Lead projects and team members when...

The Role: This is an exciting opportunity to join our dynamic project management team at ION. As a project manager, you will oversee the execution and completion of information technology solutions projects in the professional services arena. Provides budget analysis, labor planning, and coordination of activities between client and company personnel. Monitors project completion from initiation through delivery to meet revenue and cost projections. Oversees performance of the delivery, installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements. Typically utilizes management skills more than technical skills. Serves as mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.   Key Responsibilities:...