Full time
London Stock Exchange Group
Kohlmarkt, 1010 Wien, Austria
Summary This role is comprised of relationship management, client education and deep expertise of trading workflows. You will lead a portfolio of accounts, with responsibilities for successful adoption, retention and expansion of our Trading Desktop solutions. We are looking for a highly motivated and hard-working professional to join our Customer Success Team specialized in EQ/FI/FX. You will serve as a trusted advisor to trading clients, helping them use our products to navigate the financial markets, meeting regulatory requirements and run their Sales & Trading business. A strong background of Corporate Treasury workflow is required. Role Responsibilities Develop and complete the customer success strategy for users across multiple accounts Own customer health, adoption metrics, renewals and execution of customer success plans Delivering highly engaging customized product demos based on user workflow and their requirements Partner with sales leadership to provide...
