3 account manager jobs found

Do you have a passion for helping people and serving as their voice to shape our business and meet their needs? At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyses change. As a Customer Success Manager, you are responsible for fostering intimate relationships and being a trusted advisor to our customers who use our Workflow Solutions. The CSM plays a vital role in ensuring our customers fully leverage the value of LSEG by discovering and implementing our solutions while continuously providing guidance throughout the customer's journey, creating the conditions for optimal renewal as well as revenue expansion. This role focuses primarily on driving value creation, executing retention strategy to ensure adoption, and the integration and expansion of our solutions into the daily workflow of end-users. Your portfolio will primarily comprise of clients in the Asset Management, Wealth Management, and...

Customer Success Managers (CSMs) connect our clients to LSEG’s solutions. As a Customer Success Manager, you will be responsible for encouraging relationships and being a trusted advisor to our Trading Customers who use our Trading Desktop Solutions through the customer experience journey. This role focuses primarily on driving adoption, integration and expansion of our solutions into the daily workflow of end-users and ensuring the retention strategy of this group of accounts. You will work mainly with users in the trading space covering mainly sell-side customers. You will be responsible for the Customer Value Plans and the delivery of all agreed upon milestones. You will visit customers and form relationships with key stakeholders and user community to ensure we are delivering an elite customer experience. You will partner with the Account Managers and Sales Leaders to provide insights on customer health to drive retention and growth. Additionally, you...

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG Directs and coordinates Usage Billing, My Account, Billing Desk and Third Party function within Order Management. This role will include handling team leads who in turn manages staff of around 10-15 individuals, providing leadership and expertise to their team, meeting targets for timeliness, driving quality across the process, MTTR, Case Volume Reduction, driving efficiency, meeting service levels, and achieving relevant role-based performance objectives. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Leads Usage Billing, Billing Desk, My Account Team and Third Party function within Centre of Excellence globally in close partnership with Sales Order Management, Credit Controllers, Billing Execution team, Technology, Frontline helpdesk functions, Workflows and...