Full time
London Stock Exchange Group
34th St, Taguig City, Metro Manila, Philippines
This role will drive efficiency through technology, reduce operational overhead, and enable the team to focus on high-value activities. The successful candidate will combine deep technical expertise in automation with shown leadership skills to handle and develop a team during a period of significant change. Key Responsibilities Automation Strategy & Delivery Design and implement automation solutions for repetitive tasks such as customer query management, LMS course creation, and promotional asset generation. Develop scripts and tools using AI, Python and other relevant technologies to streamline workflows. Find opportunities for process optimisation and lead continuous improvement initiatives. Team Leadership Manage and mentor a team currently focused on manual operations, guiding them through the transition to automated processes. Set clear goals and KPIs for automation adoption and efficiency improvements. Develop a culture of innovation and adaptability...