2 manager account management jobs found

This is a post-sales role which drives commercial value creation through adoption of Risk solutions purchased by the customer to achieve revenue retention and customer engagement. The Digital Customer Success Manager plays a key role in enhancing customer experience by leveraging a network of experts across LSEG along with an at scale framework, to ensure customers’ business objectives are achieved though full utilization of solutions into the daily workflow of end-users. The Digital Customer Success Manager will provide customers with a differentiated customer experience through a combination of digital and traditional CSM strategies, helping them to realise the full value of our Risk solutions. Role Responsibilities Drives commercial value creation through adoption of all Risk solutions purchased by the customer to achieve revenue retention and customer engagement Plays a key role in enhancing customer experience by leveraging a network of experts across Refinitiv...

Role Purpose This position is maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales.  Key Responsibilities Demonstrating deep understanding of the customer decision maker’s strategies, priorities and needs. Maintaining solid knowledge of LSEG propositions to initiate conversations and raise interest.  Handling an assigned Growth accounts book on a proactive basis. Building and embed a long-term trusted advisor relationship within assigned accounts.  Driving growth by expanding LSEG footprint within their accounts.  Focusing on maintaining overall customer...