2 consultant jobs found

Implements and configures the software, within the boundaries of the project plan, according to specified requirements and following best practices. Installation and technical setup of the platform, employees will be at client site or through a remote connection. Delivering functional, technical or project information to sales that can be used as input for commercial proposals or as information documents. Provide customer workshops to define the detailed product requirements. Working with configuration and customization of the software in an effective manner, within the boundaries of the project plan and the agreed functional requirements to ensure a smooth application and fully implemented functional requirements. Prepares material and gives product related training to end-users and administrators in order to achieve well trained users who are able to use the product. Perform installations and technical setups of the platform, onsite at clients or through a remote...

Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. We are currently seeking a Consultant to join our Client Delivery Front Office/Back Office/Technical team in LATAM based in Mexico City, São Paulo, Santiago or Bogotá . The team is composed of experienced financial professionals who provide professional delivery solutions for our clients around the world. Team members are responsible for understanding clients’ business requirements into the capabilities of the Calypso...