4 jobs found

About the Role: Grade Level (for internal use): 10 Customer Success Manager    The Team:   You will be part of the EMEA Customer Excellence team at S&P Global Energy. Part of the wider Customer Experience team at S&P Global Energy, the team focuses on value, trust and delight: ensuring a smooth onboarding, education and enablement of our customers with our solutions. Through proactive and reactive customer engagement the team develops trust and relationship with clients focusing on their needs and goals.     Responsibilities and Impact:   Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions.  Successfully and promptly onboard customers and conduct remote and in-person training sessions to educate customers on our products and services as well as personalising the sessions based on customer needs and workflows.   Develop and maintain strong...

About the Role: Grade Level (for internal use): 11 Job Description Economist Middle East and North Africa   The Team:   We are providing macro-economic forecasting, modelling and country risk analysis that is used by senior executives within multinational corporations and political organizations, governments and NGOs to underpin critical strategic decisions. Specifically, within Government, our full suite of ECR solutions and capabilities address the needs of multiple ministries and multiple departments within supranational organisations. For example, we deliver our Economics data, analysis and research into Ministries of Finance and Central Banks, our industry data into Ministries of Trade and Innovation, our Country risk data, analytics and research into Ministries of Foreign Affairs and our pricing data and analytical tools into Ministries of Defence.   We are uniquely placed in this space as we have one of the most developed economics and...

About the Role: Grade Level (for internal use): 11 Job Title: Regional Communications Manager, Riyadh *This role is exclusively for Saudi nationals. Please note that we do not offer sponsorship or relocation for this position. Role Overview: The Regional Communications Manager will play a key role in supporting the development and execution of both external and internal communications within the EMEA region. This position focuses on enhancing the visibility and reputation of S&P Global Commodity Insights by building relationships with key media, securing high-profile coverage, and supporting stakeholders on internal communications to ensure consistent and strategic messaging. This role is highly collaborative, requiring teamwork with colleagues, leadership, and subject matter experts to deliver impactful communications that support divisional and corporate goals. You will also collaborate closely with the global communications team to support enterprise...

About the Role: Grade Level (for internal use): 09 The Team: The Global Insight (GI) group, within S&P Global’s Market Intelligence division, supports clients across all government and private sectors with data and research on macroeconomics, markets, trade, supply chains, geopolitics, and operational risk. GI’s services consist of subscriptions to data/analysis products and consulting. This role is in the consulting team. The team designs and delivers custom analytical solutions for client requirements that are not met by subscription products. These custom solutions typically integrate datasets, deploy specialized models, and/or develop new approaches to deliver unique insights to support clients in their strategic decisions. Whereas most major consultancies rely on large teams to provide value, our team is fortunate to draw on an unparalleled breadth of data, research, expertise, and models to solve client problems, and support planning and decision-making....