18 senior customer solutions engineer jobs found

About the Role: Grade Level (for internal use): 12 Team: S&P Global Ratings The role: Agentic AI Senior Software Engineer Location: NJ or NY (2 days onsite a week) Role Summary This Senior role anchors the Agentic AI strategy within the S&P Global Ratings Quality Engineering organization. You will design and implement AI-driven solutions that transform QE practices—enabling autonomous testing , predictive insights , and intelligent decision-making . As a hands-on technical architect, you will collaborate across Engineering , Product , Data Science , and Transformation teams to embed Agentic AI into the QE lifecycle—without direct people management responsibilities. Key Outcomes Architect and implement Agentic AI platforms for autonomous testing and defect triage. Integrate AI copilots and LLM-powered agents into QE workflows. Drive adoption of AI decision frameworks to enhance engineering effectiveness....

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. As a Sr. Forward Deployed Software Engineer at Kensho Labs, you’ll help S&P Global’s...

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in Machine...

About the Role: Grade Level (for internal use): 11 S&P Global Mobility The role: Cloud DevOps Engineer The Team The S&P Global Automotive Data Strategy team is a close-knit, highly skilled group responsible for building and supporting large-scale cloud platforms and data processing solutions. The team operates across multiple disciplines, including cloud architecture, DevOps, business analysis, data analysis, and data engineering. We design and develop cloud platforms, shared data assets, and reusable solutions that are leveraged across the organization. The team owns the DevOps function for a large-scale cloud-based data processing environment and establishes best practices for cloud infrastructure and data processing. We also provide guidance to other project teams on cloud modernization initiatives and scalable data solutions. Responsibilities and Impact Core Responsibilities Collaborate with team members to identify opportunities for...

About the Role: Grade Level (for internal use): 15 The Role At S&P DJI, our business is built on data and technology. The Platforms & Core Engineering organization is the foundation upon which all our products and services are built. This group provides the core infrastructure, data platforms, and reliability practices that enable engineers to deliver essential index services to the world's financial markets. We are looking for a deeply technical and experienced leader to become our Global Head of Platforms & Core Engineering . This is a senior, hands-on leadership role for a true engineering expert. You will be responsible for the vision, strategy, and execution of the platforms that define our performance, scale, and resilience. Your teams will provide the "paved road" for cloud infrastructure, the central nervous system for data, and the gold standard for system reliability. Your mission is to build and operate a world-class engineering foundation that is...

About the Role: Grade Level (for internal use): 15 The Role We are seeking a transformative technology leader to serve as the Global Head of Index Build Technology P ortfolio . This is a senior leadership role responsible for re-imagining and rebuilding the entire technology platform that powers the S&P Dow Jones Indices business. You will own the vision, strategy, and execution for the full index lifecycle—from initial research and prototyping to high-frequency calculation and global launch. Your mission is to build a highly scalable, automated, and resilient platform that enables SPDJI to dramatically accelerate its pace of innovation and expand its business into new markets and asset classes. Key Responsibilities: Develop Technical Vision & Strategy: Define and evangelize a long-term technical strategy to modernize the entire index creation, calculation, and rebalancing ecosystem. Your vision will directly enable the growth of the index...

About the Role: Grade Level (for internal use): 12 The Team:   Our dynamic, global sales organization operates across multiple high-growth business lines including Credit & Risk Solutions, Pricing & Valuations, Global Intelligence & Analytics, and specialized risk management services. We are part of S&P Global Market Intelligence's strategic growth initiative, contributing to our ambitious goal of becoming a $1B+ business globally. Our collaborative team values partnership, relationships, and communication while maintaining an entrepreneurial spirit. We work with cutting-edge analytics, differentiated data, technology, and workflow solutions that help customers stay ahead of competition, pinpoint risk exposures, and spot opportunities in unpredictable market environments. Responsibilities and Impact: Drive ambitious sales growth by meeting or exceeding new business sales quotas across assigned territories and market segments Develop and execute...

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. As a Security Engineer at Kensho, you are a thoughtful, collaborative, and seasoned technologist...

About the Role: Grade Level (for internal use): 13 S&P Global Ratings The role: Director Software Development Engineer in Test The Team: This Director-level role leads the Enginuity-X team (Engineering Excellence) within the S&P Global Ratings Engineering organization. You will drive strategic Quality Engineering (QE) transformation , aligning automation, performance, security, AI, and usability with business outcomes. As a key enabler of Engineering Excellence , you will work horizontally across delivery ARTs, partnering with cross-functional areas to deliver quality at scale . Key Responsibilities Automation Strategy: Define and implement enterprise-wide automation frameworks integrated with CI/CD pipelines for scalability and maintainability. Performance Engineering: Establish standards and frameworks for performance, reliability, and scalability testing. Security & Compliance: Drive secure engineering practices, including...

About the Role: Grade Level (for internal use): 09 About the Role: The Team: The TechOps team is responsible for providing high quality Technical Support across a wide suite of products within Credit Solutions business segment. The TechOps team works closely with a highly competent Client Services team and the core project teams to resolve client issues and improve the platform. Our work helps ensure that all products are provided a high-quality service and maintaining client satisfaction. The team is responsible for owning and maintaining our cloud hosted apps. Responsibilities and Impact: The role is an extremely critical role to help affect positive client experience by virtue of maintaining high availability of business-critical services/applications. Opportunity to interact and engage with senior technology and operations users Work on latest in technology like AWS, Terraform, Splunk, Grafana etc. Work in an environment which allows for complete...

About the Role: Grade Level (for internal use): 13 The Team: Our Self-Service Engineering team is at the forefront of transforming how engineering teams build, deploy, and scale applications across S&P Global. We're building the next generation of developer platforms and tooling that will enable thousands of engineers to deliver value faster and more reliably. The team values innovation, collaboration, and technical excellence as we work to establish industry-leading practices in platform engineering and developer experience. Responsibilities and Impact: Lead the design and implementation of a comprehensive SDLC framework that standardizes development practices across multiple engineering teams Build and scale enterprise-grade CI/CD pipelines and automation infrastructure to support rapid, reliable software delivery Establish developer productivity metrics and implement tooling that measurably improves engineering velocity and code quality Partner...

About the Role: Grade Level (for internal use): 15 The Role   As the   Global Head   of Technology Excellence and Resiliency, you will   be   responsible for   ensuring the   integrity, security, and uninterrupted, sub-second operation   of all S&P 500 and global index calculation and dissemination systems. This role is foundational to the firm's credibility and performance, demanding an executive-level technologist who can meld the   architectural rigor of a Principal Engineer   with   operational scale and risk focus.   You will lead the newly unified Technology Excellence and Resiliency function, which encompasses   Cyber and Security Engineering, Quality Engineering (QE), and System Reliability Engineering (SRE) . Your core mandate is to   eliminate   single points of failure, institutionalize security-by-design, and elevate the performance and reliability of our mission-critical, low-latency index...

About the Role: Grade Level (for internal use): 12 The Role: AI Technical Architect The Team:   The Data Science Center of Excellence (COE) at S&P Global delivers AI capabilities and advancements to our S&P Global Ratings products and services. The AI ML team within the COE is comprised of experts in AI ML modeling, ML engineers, data science, and data engineering teams. Key Responsibilities: AI Architecture Strategy:   Develop and implement AI architecture strategies, best practices, and standards to enhance AI ML model deployment and monitoring efficiency. Create architecture roadmaps and strategies for AI platforms and technology stacks. ML Architecture Design and Development:   Design and develop custom AI architecture for batch and stream processing-based AI ML pipelines, including data ingestion, preprocessing, and scaled AI model computation, ensuring all service level agreements (SLAs) are met. Collaborate with technology and business...

About the Role: Grade Level (for internal use): 14 We are seeking an experienced and visionary Leader to lead and drive the software engineering function for product development within analytical engineering portfolio. This is a senior leadership role responsible for overseeing the design, development, and delivery of innovative products that meet the needs of our customers. You will play a critical role in defining the technology strategy, managing engineering teams, and fostering a culture of excellence, collaboration, and continuous improvement. You will lead a team of engineers, ensuring the successful design, development, and deployment of these services. This is an exciting opportunity to take ownership of a key technical initiative within our organization, directly impacting both internal operations and client-facing products. You will work with global staff of software engineers across “value streams” and partner with your Product Management and Quality peers to...

About the Role: Grade Level (for internal use): 10 The Team:  The Multi-Asset Index Management team oversees a diverse portfolio of high-profile indices encompassing equities, fixed income, commodities derivatives, and digital wealth.   Impact: As an Index Manager, you will be responsible for managing a broad range of indices. Your role will involve working closely with key stakeholders (Product Management, R&D, Technology, Governance and Operations) to ensure the day-to day accuracy of indices under your management. This role is part of the Multi-Asset team which manages a wide array of indices. While this role will have a focus on Wealth Benchmarks, flexibility and more generalized work across the team’s offering will be required. Collaborate with a wide array of indices across global markets, analyzing and implementing complex index methodologies while addressing non-routine problems on an ongoing basis.   Take charge of all...

About the Role: Grade Level (for internal use): 12 Job Description   S&P Dow Jones Indices is seeking a Sr. Lead Data Engineer with   expertise   in   Databricks/AWS EM R and distributed big data processing technologies to be a key player in the implementation and support of data platforms for S&P Dow Jones Indices. This role requires a seasoned technologist who contributes to application development and maintenance. The candidate should actively evaluate new products and technologies to build solutions that streamline business operations. The candidate must be delivery-focused with solid financial applications experience. The cand idate   will   assist   in day-to-day support and operations functions, design, development, and unit testing.   Responsibilities and Impact:   Lead the design and implementation of distributed data processing workloads using Python, including data access from relational databases and cloud...

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. At Kensho, we hire talented people and give them the autonomy and support needed to build...

About the Role: Grade Level (for internal use): 11 The Role: Lead Identity Security Engineer The Team: The selected candidate will join S&P Global's Identity and Access Management (IAM) team, providing solutions architecture, technical leadership in driving our IAM strategy and adoption. This Lead Role will specifically focus on the design, engineering, and implementation of robust security solutions utilizing Microsoft Entra ID PKI. You will be the technical face of our IAM team to engineering and business units, working towards a common framework for identity governance, ensuring secure access and compliance, and supporting strategic goals for cloud identity management. The Impact: The candidate will lead the adoption and maturity of our core IAM strategies, with a strong focus on Microsoft Entra ID (Azure AD) and Enterprise PKI. Your responsibilities will include designing, engineering, and leading the implementation of scalable identity and access...