3 technical writer jobs found

This role supports the delivery of strategic transformation initiatives to enhance Swissquote Bank's operational scalability, service quality, and continuous improvement culture. In this role, you will: Execute operational transformation initiatives across banking domains. Conduct data-driven analyses using SQL and scripting languages to improve process efficiency and identify automation opportunities. Develop reports and visualisations to support decision-making and process improvements. Participate in root cause analysis, process mapping, and business case development. Assist in change management through documentation and stakeholder engagement. Collaborate across departments to implement operational improvements. Apply banking-specific knowledge to align initiatives with business needs.   Qualifications Professional & Technical Background: Minimum 3 years of practical experience in analytics reporting, process analysis, or operational/compliance...

In this l role, you will be instrumental in optimizing our commercial workflows and client journeys, lead CRM implementation activities, and streamlining internal business processes. You will work closely with cross-functional teams including Product Marketing, Sales, Relationship Management, Client Services, IT, and Business Operations to deliver scalable and efficient solutions that improve client and employee experience and drive operational excellence. You will:  Optimize commercial workflows and client journeys Lead CRM implementation activities Streamline internal business processes Collaborate with cross-functional teams to improve client and employee experience Analyze data and develop dashboards to monitor KPIs Act as a liaison between business and technical teams Qualifications Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or a related field. 3-5 years of experience in a product management, business analyst, or similar...

Key Responsibilities: Python Development : Develop and maintain Python applications in alignment with business requirements. Write efficient, reusable, and testable Python code. Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Conduct code reviews to ensure adherence to coding standards and best practices. Data Management and Analysis : Develop and optimize SQL queries for data extraction, transformation, and loading (ETL) from various sources. Analyse and interpret data to identify trends and patterns. Create data visualizations to effectively communicate insights. Automation : Design and implement automation workflows using Airflow to streamline processes and improve efficiency. Develop and maintain automation scripts to reduce manual tasks. Monitor and optimise automation processes for performance and reliability. Problem Solving/Troubleshooting : Identify, diagnose, and resolve technical issues...