18 manager account management jobs found

  Job Responsibilities: Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission; Manages incoming contacts from existing or potential customers; Initiates outbound contacts to existing or potential customers; Identifies and assesses customers’ needs to achieve satisfaction; Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution; Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers; Meets personal/team targets; Maintains customer records by updating account information; Recommends potential products or services to management by collecting customer information and analyzing customer needs; Prepares product or service reports by collecting and analyzing customer information...

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 150+ jurisdictions. With over $11+ billion in AUM and $371+ billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a...

  Job Responsibilities: Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission; Manages incoming contacts from existing or potential customers; Initiates outbound contacts to existing or potential customers; Identifies and assesses customers’ needs to achieve satisfaction; Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution; Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers; Meets personal/team targets; Maintains customer records by updating account information; Recommends potential products or services to management by collecting customer information and analyzing customer needs; Prepares product or service reports by collecting and analyzing customer information...

  Job Responsibilities: Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission; Manages incoming contacts from existing or potential customers; Initiates outbound contacts to existing or potential customers; Identifies and assesses customers’ needs to achieve satisfaction; Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution; Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers; Meets personal/team targets; Maintains customer records by updating account information; Recommends potential products or services to management by collecting customer information and analyzing customer needs; Prepares product or service reports by collecting and analyzing customer information...

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 200 jurisdictions. With over $7 billion in AUM and $320 billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a...

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 150+ jurisdictions. With over $11 billion in AUM and $130+ billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a...

  Job Responsibilities: Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission; Manages incoming contacts from existing or potential customers; Initiates outbound contacts to existing or potential customers; Identifies and assesses customers’ needs to achieve satisfaction; Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution; Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers; Meets personal/team targets; Maintains customer records by updating account information; Recommends potential products or services to management by collecting customer information and analyzing customer needs; Prepares product or service reports by collecting and analyzing customer information...

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 150+ jurisdictions. With over $11 billion in AUM and $130+ billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a...

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 150+ jurisdictions. With over $11 billion in AUM and $130+ billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a...

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 150+ jurisdictions. With over $11 billion in AUM and $130+ billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a...

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 150+ jurisdictions. With over $11 billion in AUM and $130+ billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a...

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 200 jurisdictions. With over $7 billion in AUM and $320 billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a...

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 200 jurisdictions. With over $7 billion in AUM and $320 billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a...

  Job Responsibilities: Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission; Manages incoming contacts from existing or potential customers; Initiates outbound contacts to existing or potential customers; Identifies and assesses customers’ needs to achieve satisfaction; Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution; Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers; Meets personal/team targets; Maintains customer records by updating account information; Recommends potential products or services to management by collecting customer information and analyzing customer needs; Prepares product or service reports by collecting and analyzing customer information...

We are seeking a Market Surveillance Analyst to join our Compliance team. The ideal candidate will play a critical role in protecting market fairness, transparency, and integrity by monitoring trading activity, identifying potential misconduct, and ensuring adherence to global regulatory standards. This position requires sharp analytical skills, sound judgment, and a deep understanding of trading behavior in traditional and digital asset markets.   Job Responsibilities: Real-Time Market Monitoring Continuously monitor trading activity across crypto, derivatives, binary options, and futures platforms to detect suspicious patterns, market manipulation, or abusive trading behavior. Utilize advanced surveillance tools, dashboards, and analytics platforms to identify anomalies and escalate alerts in a timely manner. Trade Analysis & Investigations Conduct post-trade reviews and forensic analysis of flagged transactions or accounts. Investigate potential...

  Job Responsibilities: Handle enquiries from internal users, submitted through internal systems or through in-person interactions; Assist with hardware provisioning and deprovisioning processes and manage asset inventory records; Troubleshoot software and hardware issues across endpoint devices; Install, configure, and maintain endpoint devices; Perform user account provisioning, including creating, modifying, and deactivating accounts as required; Escalate unresolved technical issues to Senior IT staff for further investigation and resolution; Participate in IT projects , including tasks such as developing automation workflows, implementing AI services, performing housekeeping tasks, and other initiatives; Participate in IT security initiatives, including patch management and adherence to security protocols; Execute additional tasks as needed to ensure the successful fulfillment of the above responsibilities.   Job Requirements: General IT...

We are seeking a proactive and growth-driven CRM Architect to support our VIP and Growth teams by managing the implementation, configuration, and ongoing support of a dedicated CRM platform. The ideal candidate will possess expertise in CRM solutions (e.g., Salesforce), have a strategic mindset for solving business challenges, and act as a thought partner in scaling the VIP program and growth-focused initiatives. This role will play a critical part in delivering a best-in-class experience for our relationship managers, our high-value clients and enabling business growth through the CRM system.   Responsibilities Serve as the primary architect for the CRM platform, overseeing day-to-day configuration, user support, and system optimization. Design and customize CRM objects, fields, workflows, reports, dashboards, and page layouts to address evolving business needs. Collaborate with internal stakeholders to gather insights and translate requirements into CRM solutions...

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 150+ jurisdictions. With over $11+ billion in AUM and $371+ billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a...