207 senior customer solutions engineer jobs found

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG Department description : D&A Operations provides a range of customer and operational services across the London Stock Exchange Group.  The core services provided by the department are: Technical onboarding, Software Certification, Client Support etc. Team description : The Post Trade Onboarding team is responsible for certification (conformance testing) and onboarding clients on transactions platform across asset class. The Post Trade Onboarding team works closely with Sales and Account management teams, Professional Services, Product Dev, Support teams to understand bespoke business workflows and translate them into a software solution. The role on a day-to-day basis also involves a lot of external communication with tech teams of clients/brokers and...

Job Description We're looking for an exceedingly talented Senior Support Analyst to work as part of the Risk Intelligence Engineering Support team.  As a Senior Support Analyst in the team, you’ll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologies and helping drive initiatives to bring customer value and efficiency in operation. You’ll work closely with architects to ensure that technical choices are aligned with the overall architecture of our products.  This role includes participation in an on-call rotation to support critical production systems outside of regular business hours. Candidates should be prepared to respond to incidents, troubleshoot issues, and coordinate with relevant teams to ensure service continuity and minimal downtime. Mentoring members of the team also forms a crucial part of the role, working alongside the team management to ensure that the team has the capabilities it needs to deliver....

Role Purpose Leads quality control tests and analysis of outcomes to ensure technology solutions meet or exceed user acceptances standards and requirements. Role Responsibilities Design and code automated tests in Java (Junit, Rest-Assured) and UI testing tools (Selenium). Embrace Behaviour Driven Development practices, e.g., 3 Amigos collaboration and Gherkin/Cucumber. Leads a wide range of quality control tests and analyses to ensure that software meets or exceeds specified standards and end user requirements Drafts and revises test plans and scripts to ensure alignment with standards and technology strategy Studies requirement specifications and raise clarifications with Business and Technical Analysts Leads the ongoing maintenance of customer technologies, resolving issues and escalating where necessary Recommends and supports the implementation of improvements to quality control frameworks, processes and best practices. Required Skills/Experience :...

Job Description We're looking for an exceedingly talented Technical Lead to work as part of the Risk Intelligence Engineering Support team.  As a Technical Lead in the team, you’ll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologies and helping drive initiatives to bring customer value and efficiency in operation. You’ll work closely with architects to ensure that technical choices are aligned with the overall architecture of our products.  This role includes participation in an on-call rotation to support critical production systems outside of regular business hours. Candidates should be prepared to respond to incidents, troubleshoot issues, and coordinate with relevant teams to ensure service continuity and minimal downtime. Mentoring members of the team also forms a crucial part of the role, working alongside the team management to ensure that the team has the capabilities it needs to deliver.   Main...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are looking for an experienced Cisco UC Engineer to design, implement, manage, and support Unified Communications solutions for our organization. The ideal candidate will have a solid background in Cisco Collaboration technologies, with a proven track record of delivering scalable, high-quality communication solutions that meet organizational needs. Design Implement and support Cisco Unified Communications solutions, including Cisco Unified Communications Manager (CUCM), Cisco Contact Center (UCCX), Cisco Webex, Video conferencing, Video mesh node, Cisco Cloud calling, Cisco Cloud Contact Center, Expressways, Cisco Unity Connection and Cisco Emergency responder. Experience in Cisco Video Conferencing products such as WebEx Room kit, WebEx boards. Strong...

The Emerging Tech Standard Delivery Team will orchestrate adoption of emerging technologies and build Enterprise Solutions for D&A Operations. The individual will work closely with Specialists, Operations & Technology delivery teams to devise Enterprise solutions that deliver business and customer value. The individual in the role will handle partners and co-ordinate with teams highly proficient in machine learning, database development and front-end application engineering. The individual needs to self-learn in areas including emerging technology, industry methods of working, financial content, and business processes used across D&A teams. Beyond this, they should have a good sense of numbers, data analysis, be articulate and able to connect to the technical and non-technical people. Role, Responsibilities & Key Accountabilities: Be responsible for the product vision for industry leading data management framework (data acquisition, cleaning,...

Senior Data Engineer- Customer Lifecycle Engineering, CMR ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA,...

As a Senior Lead Engineer,  you will be responsible for leading the design and development of sophisticated software systems in multiple areas, collaborating with multi-functional teams to define, design, and ship new features, and ensuring the quality and performance of the team's work through code reviews and testing. We will offer you the opportunity to mentor and provide technical guidance to team members and participate in the full software development process, including requirements gathering, design, development, testing, and deployment. Key Responsibilities : Provide partnership and support to SME’s and Tech Leads to ensure delivery on commitments Lead and Provide Technical leadership to highly skilled software Engineers Develop tools and applications by producing clean and efficient code. Set and maintain high standards of coding. Ensure the quality and performance of the team's work through code reviews and testing Translate end user needs to requirements...

Job title: DORT Product Manager Role Profile You will be leading the end-to-end lifecycle management of our data products. You will work closely with cross-functional teams to successfully deliver high-quality products that meet customer needs and business goals. The results for DORT have high impact and are critical to comply to the regulatory reporting and data asks from Group Risk, Operational Resilience and Data Governance Teams. The Technical Product Manager will liaise with Product Owners, Project Management and Delivery SMEs to ensure the technology we delivery aligns to the business strategy and customer expectations. During Operations, they will work with our Operations and Service Management team to formalise operational delivery plans and agree targets operational metrics The Product Manager lead projects across the data lifecycle to ensure delivery that is on time, in budget and within scope. Also, can deliver high-quality work, while collaborating and...

Role Purpose   We have an exciting opportunity for a Data Architect to support Finance, Compliance and Risk programmes through delivery of a comprehensive data strategy supporting Transformation targets. We are looking for enthusiastic and passionate Data Architect to join a dedicated and collaborative team as we strive to deliver excellence to our customers. The ideal candidate needs to have a strong delivery record in delivering data frameworks, architecture and operating models. Join us in making a positive impact. Role Responsibilities: Build, maintain and communicate/promote data models and data flows for Corporate engineering, including alignment against upstream and downstream dependencies with CRM, Finance, Compliance and Risk Support development of Data Governance strategy, based on Enterprise Data policies, Control and Regulatory requirements, and wider industry standards Define and develop Conceptual Data models working in close collaboration with Business,...

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people...

The Senior QA Engineer is a member of the Agile Team responsible for testing software developed for Capital Markets Equities Products; they apply business requirements and knowledge of software testing lifecycles to guide the testing of complex software products or customer solutions. The Senior QA Engineer gives through their technical expertise and talent development. They work as a part of a Scrum team adopting Continuous Integration and Behaviour Driven Development and adopting DevOps practices. Role requirements: Study requirement specifications and raise clarifications to business analysts and customers. Able to document processes and share knowledge Build, maintain and update test scenarios and test cases based on the requirement specifications. Report results of automated and manual tests. Troubleshoot issues in automated test scripts. Report issues and anomalies in the system in the issue tracking system. Communicate any unforeseen issues that’s affecting own...

Data Platforms is an exciting collective of teams spanning product and engineering teams. LSEG Data Platforms provides a range of tools and solutions for leading, accessing, and distributing financial data. They offer various platforms, including the LSEG Data Platform, LSEG DataScope Select, and LSEG DataScope Warehouse. These platforms enable users to access both LSEG's own data and third-party data, with options for real-time, delayed, and historical data delivery. As a Senior Lead Engineer, you will be responsible for leading the design and development of sophisticated software systems in multiple areas, collaborating with multi-functional teams to define, design, and ship new features, and ensuring teams performance through regular code reviews. We will offer you the opportunity to mentor and give technical guidance to team members and participate in the full software development process, including requirements gathering, design, development, testing, and deployment....

As a Senior Frontend Developer , you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment, and support of application developed for our clients.  As a member working in a team environment, you will work with solution architects and developers on interpretation/translation of wireframes and creative designs into functional requirements, and subsequently into technical design.  Detailed Responsibilities   Adobe AEM Developer will play a vital role in the development, design, testing and deployment of Adobe Experience Management Web and Mobile solutions.  Work with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams.  Work with AEM developers and others to deliver digital components and experiences.  Contribute to common UI component library....

Role Profile Key Responsibilities The Senior QA Engineer is a member of the Agile Team responsible for testing software developed for Capital Markets Equities Products; they apply business requirements and knowledge of software testing lifecycles to guide the testing of complex software products or customer solutions. The Senior QA Engineer gives through their technical expertise and talent development. They work as a part of a Scrum team adopting Continuous Integration and Behaviour Driven Development and adopting DevOps practices. Role requirements: Study requirement specifications and raise clarifications to business analysts and customers. Able to document processes and share knowledge Build, maintain and update test scenarios and test cases based on the requirement specifications. Report results of automated and manual tests. Troubleshoot issues in automated test scripts. Report issues and anomalies in the system in the issue tracking system....

LSEG is undertaking an ambitious programme to digitise our enterprise Global Business Services on the ServiceNow platform.  We are transforming our existing ServiceNow product families (ITSM, HRSD, ITOM, SPM) and internally developed platform applications, and digitising other enterprise workflows onto the Enterprise Service Management Platform (ServiceNow). Reporting to the Manager, Senior ServiceNow Developer (ESM ServiceNow Platform), the ServiceNow Developer plays a critical role in designing and delivering technical solutions that meet the needs of our customers. The role is responsible for delivering outstanding value and experiences to our colleagues and customers through excellence in ServiceNow software development and is pivotal in supporting our vision for a fully digitised London Stock Exchange Group. The role has three primary scopes of responsibility: Collaborate with senior developers, architects, and process owners to understand requirements, clarify use...

The Emerging Tech Standard Delivery Team will orchestrate adoption of new technologies and building Enterprise Solutions for D&A Operations. The individual will work closely with Specialists, Operations & Technology delivery teams to devise Enterprise solutions that deliver business and customer value. The role will manage stakeholders and co-ordinate with teams highly proficient in data science, machine learning, database development and front-end application engineering. The individual needs to self-learn in areas including emerging technology, industry methods of working, financial content, and business processes used across D&A teams. Beyond this, they should have a good sense of numbers and data analysis and be articulate and able to connect with technical and non-technical people. Role, Responsibilities & Key Accountabilities: Own the product vision for industry leading financial analytics data management framework (data acquisition, cleaning,...

Oversees technical implementation of quality control and testing across the technology lifecycle, identifying and addressing issues in alignment with standards and technology strategy.   Role Responsibilities & Key Accountabilities: - Oversees technical implementation of quality control, testing and analysis, providing guidance where issues arise. - Assigns required tests to Associate Engineer, Engineer and Senior Engineer as required. - Develops technical testing programmes throughout the entire technologies’ lifecycles that address areas such as functionality, compatibility, reliability and usability. - Leads a wide range of quality control planning and execution activities in alignment with the organisation's standards and strategy to ensure that software meets or exceeds specified business and customer needs. - Gathers testing requirements by evaluating the product requirement specifications (functional / non-functional) and raise clarifications with...

In this role, you'll be joining our D&A Technical Service as Site Reliability Engineering (SRE) for Quants as a Engineer, you will play a crucial role in ensuring the smooth and efficient operation of ingestion processing systems and cloud application & services. You will be responsible for and delivery of subsets of licensed data to each of our client bases using in-house software. This role also involves taking database backup/restore, application installation & configuration, system maintenance and solve, DB failover, cluster failover and DR failover, automation etc. Interacting with the software, monitoring the application process and logs, handling issues or calling out issues to the respective team. The role requires a meticulous person who can follow through on instructions, adapt as needed while working in a heavy multi-tasking and fast-paced. Would be required to work on shifts according to the roster. Out of hours support, overnight and across weekends and...

We are seeking a strategic and technically adept Lead Data Scientist for the Demand and Capacity Management automation function. This role is pivotal in shaping our flag ship product capacity management software. ·        Lead continuous governance efforts, driving the adoption and integration of standard methodologies for efficient technology resource utilization. ·        Identify and address costly or unjustified infrastructure usage; collaborate with operations, engineering, and proposition teams to implement corrective actions. ·        Ensure infrastructure requirements are embedded in all growth and transformation initiatives. ·        Develop and enhance forecasting models and scenario planning tools to support the future-state hybrid operations of LSEG Technology. ·        Partner with Technology Infrastructure, Cloud, and Finance teams to assess CapEx and OpEx for capacity solutions, chipping in to accurate budgeting and financial planning. ·    Key...

Job Description Senior Dev Ops Engineer This role of Senior Dev Ops Engineer is within the Customer & 3rd Party Risk Product Solutions, D&A Technology Group. The group is responsible for the development of the technology platforms supporting key products including Connected Risk, World Check, and products in the Risk Managed Services space. As a Senior Dev Ops engineer you should have a strong background in modern automation tooling and processes as well as experience maintaining clustered applications. Additionally, you should be experienced in owning issues through to completion by working proactively with project teams. Primary Responsibilities: Build code to provision the full stack from infrastructure through to application Deploying, automating, maintaining, and managing DevOps infrastructure, to ensure the availability, performance, scalability, and security of the infrastructure Build CI/CD pipelines to orchestrate the promotion of code...

Role Summary Division, Business or Function Cyber Security, Security Engineering Career Stage & Global Grade Senior Associate, GG11 Role Title: Senior Security Engineer Status New role or combination of existing roles If combination, what were the original grade/career stage Any confidentiality or regulatory constraints New Role. No specific confidentiality or regulatory constraints above those of a standard LSEG employee. Not an approved person or similar. Role Purpose Developing and automating cyber defence capabilities to protect the group from cyber threats which seek to impact the confidentiality, integrity and availability of group assets. Domain area is Network Security. Reports to Senior Manager, Network Security Direct reports No direct FTE reports. May lead contingents and vendor/partner resources in their deliveries. Key relationships & committees Collaborators include the wider security team including security architecture,...

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG ENTERPRISE SUPPORT SPECIALIST- REAL TIME Job Description Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG Real-Time is part of Enterprise Data Solutions within the Data & Analytics Group of the London Stock Exchange group (LSEG). The Real-Time business is a significant generator of revenue and is comprised of two core components 'Distribution Technology’ and 'Data’. Our Product portfolio is made up of Deployed & Managed services with our Data offering the broadest content set covering the global marketplace. The Enterprise support specialist team is responsible for providing...

About the Role: Grade Level (for internal use): 10 The Team: Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact: You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the...