Full time
S&P Global
Manila, PH
About the Role: Grade Level (for internal use): 07 Work Shift: This is initially a day shift position. However, you may be required to work the night and evening shifts and participate in a weekend rotation lasting for 1-2 months. Training: Any new hire will first get trained up on different industries one after the other - Energy , Technology, Media & Telecommunication (TMT), and Metals & Mining. They will also be trained on the generalist queries that are industry agnostic. The Team : As a member of the Client Services team, you will serve as an expert for the Capital IQ Pro Platform. You will be responsible for providing client support by holding diagnostic conversations & driving product usage and revenue. Working on a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, News, and Technical Support. Members of the team get to learn in-depth industry knowledge and...